Bell Attendant

https://www.xanterrajobs.com/xanterra-home/jobs/24144/job?

ID 24144

This is a Part time seasonal position, ending December 2021, working at the Grand Canyon Railway Hotel in Williams, AZ. The Bell Attendant provides bell service to guests by taking luggage, etc. to/from room; inventory and stock linen storage & amenities, clear hallways of soiled linens and bedding; other assigned duties to facilitate guest services and efficient management of the hotel.

This position is eligible for Workamper RV space.

Responsibilities

• Fully understand and support Xanterra Mission Statement and Core Values.
• Provide bell service to guests by taking luggage to and from room, including tour groups and individual guest parties or as directed by Executive Housekeeper and/or Front Desk.
• Assist tour drivers and/or tour escorts as necessary with baggage schedule, special requests, etc.
• Attend to tour group luggage delivery and pick up in a timely manner, ensuring proper procedures for handling tour luggage are followed in detail.
• Assist the Front Desk in delivering messages, running errands, providing information and directions to facilitate guest’s needs.
• Stock storage closets with clean linens and guest room amenities.
• Complete scheduled inventory of mission linens and guest room amenities as required.
• Clear hallways of soiled linens, pool towels, trash, recycle waste and deposit in appropriate bin or dumpster.

• Deliver and/or gather all rollaway beds and used cribs and ensure equipment is placed in the correct closets.
• Assist the Common Area Attendants in maintaining the cleanliness of the lobby areas, entrances and other public areas of the hotel facilities.
• Take outgoing mail to the mail box and retrieve incoming mail. Place all received shipments in the appropriate storage.
• Unlock (AM shift) or Lock (PM shift) the pool and exercise rooms.

• Adhere to all Xanterra Grand Canyon Railway lost and found procedures.
• Check luggage, packs, etc. in bell storage area and maintain security of items in storage.
• Complete all Bell Attendant paperwork and submit to Executive Housekeeper or Front Desk.
• Adhere to all safety and risk management policies management as necessary.
• Wear required personal protective equipment as required while performing job.
• Other duties as assigned.

Qualifications

Preferred Qualifications:

• Knowledge of rooms and hotel layout on GCR property, including general knowledge of Xanterra Grand Canyon Railway guest services with the ability to convey information to the guests.
• Ability to complete assigned tasks without close supervision.
• Willingness to help out in all areas of the housekeeping department to facilitate services to guests and efficient management of the hotel.
• Possess valid Arizona Driver’s License and comply with Xanterra GCR Company Vehicle Policy.

Basic Competencies:

• Verbal comprehension (Understand oral and written communications, follow detailed directions to ensure proper delivery and pickup of guest baggage.

• Communication skills (provide clear instructions/directions)
• Reasoning skills (problem solving and troubleshooting skills)

Employment Conditions:

• Work safely to prevent on the job accidents and injuries
• Work safely to ensure company equipment is secure.
• Wear protective equipment as required by the job duties.
• Work hours may include a nonstandard workweek, overtime, and various shift work as needed.

Read the full description at: https://www.xanterrajobs.com/xanterra-home/jobs/24144/job?

Tagged as: FALL '24, National Park