Volunteer
Job Description
FROM: https://www.volunteer.gov/s/volunteer-opportunity/a093d000000T07CAAS/campground-host
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ADDRESS: W. Kerr Scott Dam & Reservoir; 499 Reservoir Road; Wilkesboro, North Carolina 28697-7462
DEPT: U.S. Army Corps of Engineers
DATES: 4/1/2022 – 10/31/2022
DESCRIPTION:
W. Kerr Scott Dam and Reservoir, located in Wilkesboro, NC, is seeking individuals or couples to fill three Campground Host positions for Bandit’s Roost Campground, Fort Hamby Campground, and Warrior Creek Campground for the 2022 recreation season.
W. Kerr Scott Dam and Reservoir is seeking individuals or couples to fill three Campground Host positions for Bandit’s Roost Campground, Fort Hamby Campground, and Warrior Creek Campground for the 2022 recreation season from April 1 to October 31. Bandit’s Roost Campground is open from April 1 to October 31 while both Fort Hamby Campground and Warrior Creek Campground are open from April 15 to October 15. Hosts must provide their own RV/Travel Trailer and reside on a designated campsite inside their assigned campground during the duration of the season. Campsite amenities include water and electric. Dump stations are located in the campgrounds. Internet access is available at the gatehouses. Laundry facilities are located at Volunteer Village.
To provide optimum coverage and host services to guests, hosts are expected to stay on-site as much as possible. The Volunteer Coordinator and Recreation Program Ranger will identify days and hours when availability is critical including Friday afternoons, weekends, and holidays. It is expected that hosts will work approximately 32 hours per week (32 hours for individuals, 32 shared hours for couples). However, it is understandable that hosts may need to leave from time to time to take care of personal business. During gatehouse operating hours, hosts shall inform the Campground Attendants when they are leaving for short periods of absence and when they arrive back. For extended absences, the host will coordinate with the Volunteer Coordinator or Recreation Program Ranger. See duties in DUTIES section.
1. Wear issued volunteer clothing.
2. Answer visitor questions regarding recreation opportunities.
3. Conduct checks of campsites, playgrounds, and facilities for cleanliness and safety and perform light general maintenance as needed.
4. Explain reservation procedures to campers.
5. Open, close, and monitor the firewood sheds and ice machines and report low inventory to the provider of services.
6. Perform basic diagnosis and maintenance of issues with amenities (water, electric, plumbing, etc).
7. Assist with promoting and assisting Rangers with interpretive programs.
8. Inform visitors of park rules, regulations, and policies.
9. Collect comment cards and surveys.
10. Relay complaints, compliance issues, overcrowding, and maintenance actions to Park Ranger staff.
11. Promote water safety by assisting with the life jacket loaner program.
12. Assist campers with after-hours assistance when the gatehouse is closed.
13. Assist Rangers and first responders with emergency actions such as traffic control.
14. Assist Campground Attendants with requests such as checking campsites for vacancy.
15. Report administratively to the Volunteer Coordinator and functionally to the Recreation Program Ranger.
1. Prior camping experience.
2. Prior experience with customer service.
3. Ability to sit or stand for significant periods of time.
4. Friendly, cheerful, organized, and professional manner.
5. Basic administrative skills.
6. Basic maintenance skills.
7. Physical ability to lift approximately 30 pounds and carry for 25 feet.
8. Desire to meet and interact with people from varied backgrounds.
9. Appearance should be neat and reflect positively on the Corps.
10. Ability to remain calm in busy situations.
11. Visually able to spot safety hazards and take prompt appropriate action to correct in accordance with training provided
- Backpacking/Camping
- Drivers License
- General Assistance
- Hand Power Tools
- Office/Clerical
- Public Speaking
- Visitor Information
- Working with People
Hosts will work both independently and with USACE staff, volunteers, and contractors. Work will be primarily outdoors and will involve frequent interactions with adults and children. Climbing stairs/steps may be required on occasions as some campsites have multiple levels.
Free full hookups (water and electric) provided in exchange for 32 hours for individuals and 32 shared hours for couples. Dump stations are located in the campgrounds.