Job Description
FROM: https://www.volunteer.gov/s/volunteer-opportunity/a093d000000bc5QAAQ/mobile-visitor-center-volunteer
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ADDRESS: Shenandoah National Park; Shenandoah National Park; Luray, Virginia 22835
DEPT: National Park Service
DATES: 9/6/2022 – 10/30/2022
DESCRIPTION:
Mobile Visitor Center volunteers provide visitors with basic information about Shenandoah National Park including trip planning and safety information utilizing a resigned van which is stationed at various location in the southern district of the park.
The mobile visitor center allows volunteers to travel to different locations throughout the Park, usually in the South District, in order to answer questions and showcase various exhibits. Mobile Visitor Center volunteers provide basic orientation, trip planning information and informal interpretation to visitors of Shenandoah National Park. Volunteers will also assist visitors with planning backcountry trips, and issuing Junior Ranger badges. This volunteer opportunity is ideal for people who enjoy engaging people from diverse backgrounds, have strong communication and customer service skills and enjoys sharing their knowledge about the park resources with others.
RV Trailer pads with full hook-up may be available for volunteers committing to 32 hours/week for multiple months.
DUTIES
Description of Duties:
Staff visitor center(s) providing orientation, information and informal interpretation to visitors on park resources, safety, etc
Assists with basic visitor center operations such as issuing backcountry permits, providing day hiking information, interacting with Junior Rangers
May assist with set-up and takedown of the mobile visitor centers following established guidelines
Position wears a VIP uniform
QUALIFICATIONS
Knowledge/Skills/Experience Desired:
Customer service experience and skills
Ability to learn, understand and communicate topics and information to visitors
Outgoing, people-oriented and positive attitude
Ability to climb a ladder, lift 30 lbs. and maneuver in small spaces.
Special Requirements:
Ability to stand for long periods and answer repetitive questions with patience and a positive attitude
Knowledge of park facilities, trails, resources and safety-related issues
Effective communication skills
SKILLS
Conservation Education
Drivers License
First Aid Certificate
Public Speaking
Visitor Information
WORK ENVIRONMENT
Shenandoah National Park extends along the Blue Ridge Mountains in the state of Virginia. The Skyline Drive runs its length, and a vast network of trails includes a section of the long-distance Appalachian Trail. Mostly forested, the park features wetlands, waterfalls and rocky peaks like Hawksbill and Old Rag mountains. Shenandoah is home to many bird species, plus deer, squirrels and the elusive black bear.
JOB HAZARDS
Slip, trip, and fall hazards