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Visitor Use Assistant

  • Full Time
  • Petersburg, VA
  • 0* USD / Year
  • Applications have closed

National Park Service

Job category:
Other
Volunteer
Compensation: RV Site Only
Hookups: Unknown - Inquire
Wi-Fi: Unknown
Pets OK?: Unknown

Job Description

FROM: https://www.volunteer.gov/s/volunteer-opportunity/a093d000000jalbAAA/visitor-use-assistant

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ADDRESS: Petersburg National Battlefield; Petersburg National Battlefield; Petersburg, Virginia 23803

DEPT: National Park Service

DATES: 3/5/2023 – 11/12/2023

DESCRIPTION:

Provide basic visitor services while stationed inside the park’s visitor center or contact station.

Petersburg National Battlefield’s mission is to commemorate the 9.5 month siege of Petersburg and to educate the public about the significance of the siege as it related to the Civil War. The park not only focuses on military action but also the people; soldier and civilian, free and enslaved who were impacted by the siege. There are four units to Petersburg National Battlefield.

 

Eastern Front Unit: This is where the opening attacks on the city of Petersburg occurred as well as the Battles of the Crater and Fort Stedman. The Unit includes a visitor center, 4-mile/8-stop tour road, and 10 miles of recreational trails.

 

General Grant’s Headquarters Unit at City Point: General Ulysses S. Grant spent the entire siege headquartered at City Point (present day Hopewell, VA). His headquarters was located on the east lawn of Appomattox Plantation. This is also the site where the Union Army had their supply base and where President Abraham Lincoln would spend two of the last three weeks of his life. The visitor contact station is located in what was the plantation home of the Eppes Family. The station will have limited weekend hours of operation beginning in early June through October.

 

Western Front Unit: This 4-stop unit is located due south of Petersburg and includes Poplar Grove National Cemetery where over 6,200 soldiers are buried. Most of the soldiers interred at Poplar Grove are Union soldiers but there are also a small number of Confederate troops, World War I, World War II, and Korean War soldiers there as well. The battles which took place in the Western Front Unit include the Battles of Weldon Railroad (Aug. 1864) and Peebles Farm (Sept. 1864), and the Battle of Fort Gregg (April 2, 1865).

 

Five Forks Unit: The Battle of Five Forks was the last major battle of the Siege of Petersburg. Called “the Waterloo of the Confederacy” by Conf. Brig. General Thomas Munford, the battle ensured the Union Army’s ability to access the last Confederate supply line into Petersburg. Geographically Five Forks is located to the southwest of Petersburg. It includes a 5-stop driving tour and a recreational trail system.

 

Qualifications and Physical Requirements:

Previous experience is not required, but prior customer service training is helpful. Volunteers should enjoy working with the public and be able to keep their composure in stressful situations. The visitor centers include ramps helpful to those with physical challenges. Chairs are located behind the information desk but volunteers are asked to stand, if possible, when communicating with the public.

 

Time Commitment:

Volunteers utilizing one of the three volunteer RV campsites are required to commit a minimum of 32 hours/week for a time period of at least two months.

Those not utilizing an RV site are asked to commit to a minimum of 4 hours/week.

 

DUTIES
  • Answer questions from the public
  • Provide clear instructions and printed information
  • Inform visitors of park events and programs
  • Start the park’s audio/visual program using a remote control
  • Answer phone located at information desk
  • Verbally inform visitors of possible safety issues such as hazardous weather

 

QUALIFICATIONS

Communication skills

Ability to remain calm in stressful situations

 

SKILLS
  • General Assistance
  • Visitor Information

 

WORK ENVIRONMENT

Work will take place inside environmentally controlled visitor center or contact station

Petersburg National Battlefield, on average, has 100-200 visitors per day during the spring and summer. Because of a relatively low number of visitors, we are able to spend more time with each visitor explaining the siege and, in some cases, assisting with research of ancestors who fought in the war. This is a relatively low stress position.

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