Job Description
Our facility has 78 – 170 campsites available year-round with an additional 300+ campsites open during select special events. Our campgrounds are split between sites with partial hook-ups (30 AMP electricity & non-potable water) and traditional “dry” sites.
This position is available for single applicants and couples who embrace RV living and are committed to providing a positive guest experience to our campers. This is a non-paid, volunteer position. Volunteers are provided with a campsite, for the duration of their service, equipped with electricity (30 AMP), nonpotable water and sewage hook-ups.
Camping Volunteers will primarily work in the Entry Station but may also be asked to perform additional duties in the campgrounds, such as clean bathrooms/shower facilities. Entry Station is open daily.
Job Requirements:
Applicants must possess their own RV (Motorhome or Trailer) and valid driver’s license. Applicants are also required to pass a background check.
As a Live-On Volunteer, you will be expected to volunteer a minimum of 20 hours per week for singles, 30 hours per week for a couple, and a maximum of 40 hours per week.
Primary Responsibilities
• Staff the Entry Station, 7 a.m. to 9 p.m.
• Provide guests with exceptional customer service
• Answer guest questions about the facility and surrounding areas
• Process credit card and cash transactions
• Assist guests in making same-day reservations and extensions to existing reservations
• Process add-on sales such as day passes, extra vehicle passes, firewood sales etc.
• Monitor daily arrivals and departures
• Perform campground walk-throughs/checks
• Maintain open communication with the Ticket & Accommodations Office and Facilities Department
• Keeping the Entry Station tidy
• Assist in additional campground duties as necessary
• Additional duties assigned by the Ticket & Accommodations Office as necessary
Qualification/Skills
• 1-2 years previous customer service experience
• Existing knowledge of or ability to learn RMS 9+ hospitality software
• Practical camping knowledge (RV and Tent)
• Active problem solving
• Ability to resolve conflicts
• Must be able to lift a minimum of 20lbs
If you are interested in applying to Laguna Seca Recreation Area’s Live-On Camp Host Program, please send an e-mail to DiGirolamoN@laguna-seca.com.