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Job Description
The Opportunity
Delaware North Parks and Resorts is seeking a Housekeeping Supervisor to join our team at Grant Grove in Kings Canyon National Park, California. As a Housekeeping Supervisor, you will help create a great guest experience for our visitors at Grant Grove.
We are seeking candidates with a passion for the outdoors and guest service that enjoy working in a fast-paced environment. We have a variety of on-site housing and RV Sites available for our associates. We offer associate discounts on food, beverage, and retail. Transportation to town is available based on need.
Responsibilities
- Hire, train, and manage all front desk,rooms, house, and public area attendant staff effectively and efficiently.
- Provide training to team members on a regular basis as you work to identify areas of improvement and efficiency.
- Ensure stay-over and vacant attendant service is consistently performed by room attendants to the level defined in the housekeeping training manual.
- Prepare clear and concise communications, letters, instructions, and reports as required.
- Inspect all assigned guest rooms to ensure quality and safety standards are met.
- Demonstrate proper use of cleaning chemicals for designated surfaces.
- Handle cleaning chemicals in accordance with OSHA regulations and hotel requirements.
Qualifications
- Minimum of 12 months in both front desk and houskeeping experience at a resort or hotel.
- Effective verbal and written communication skills.
- Effective time management, organization, and prioritization skills.
- Ability to work in a fast paced environment with a high level of attention to detail.
Physical Requirements
- Frequent walking and standing for entire length of shift.
- Frequent climbing of stairs.
- Frequent bending, stooping, reaching, kneeling, and carrying.
- Use of hands to operate cleaning equipment and complete scrubbing/washing duties.
- Occasionally required to lift and/or move up to 50 pounds.
- Visual acuity sufficient to inspect cleanliness of rooms and surfaces.
- Working conditions include being regularly exposed to fumes and toxic or caustic chemicals, occasionally works in outside weather conditions, occasionally exposed to wet and/or humid conditions, and noise level may be moderate to loud.
Who We Are
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.