Job Description
Job Reference #542477
Delaware North Parks and Resorts is looking for Retail Supervisors to join our team for the 2021 season at Yellowstone General Stores in Yellowstone National Park, Wyoming.
Our ideal candidate is experienced in retail operations, managing and leading a team, and delivering excellent guest service.
We are seeking candidates with a passion for the outdoors and guest service that enjoy working in a fast-paced environment. We have dorm-style housing and RV Sites available. We also offer an employee meal program, store discounts, and recreational activities for our associates.
Responsibilities
Supervises retail associates; completes store/warehouse operational needs by assigning employees and following up on work results.
Trains associates and works to maintain retail standards, policies, and procedures
Opens and closes retail locations as directed by management.
Assists retail management with the daily cash procedures and operations.
Monitors store floor, assist with guests needs and requests.
Regularly evaluates, creates, and maintains professional visual displays; provides direction to retail associates regarding store merchandising and displays.
Ensures integrity of physical inventory and par levels.
Maintains cleanliness and safety standards throughout the retail shops.
Performs duties as assigned.
Qualifications
Minimum one year supervisory experience in a customer service and/or retail environment preferred.
Previous cash handling experience required.
Previous experience working with point of sale (POS) system required.
High school diploma or GED preferred.
Strong verbal and written communication skills – ability to communicate with staff and prepare written reports
Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.
Ability to handle multiple tasks simultaneously in fast-paced environment.
Ability to work independently and as a team member
Basic math skills; ability to accurately handle money and count change.
Physical Requirements
Ability to lift and carry up to 50 pounds.
Frequently carry 30 pounds.
Constant standing, lifting, climbing stairs, and repetitive motions.
Bending, reaching, climbing on ladders.
Who We Are
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.