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Job Description
About Glacier National Park:
Glacier National Park encompasses more than 16,000 square miles of largely wilderness area and is known for its seemingly endless acres of rugged and breathtaking landscapes. Glacier National Park was established in 1910 and stands today as a monument to wild natural places.
As part of the Crown of the Continent ecosystem, the park includes 175 named mountains, 762 lakes (130 named lakes), 200+ named waterfalls and 25 named glaciers, as well as 1,000 plant species, and hundreds of animal species.
Just as the landscape and wildlife are part of the heritage of Glacier National Park, so are the historic lodges and classic Red Buses and their drivers known as “Jammers.”
The Xanterra Travel Collection is the authorized Concessioner, so you are not only joining the Glacier National Park team – you are also joining the larger Xanterra Travel Collection family that prides itself on offering a world of unforgettable experiences, to our employees and our guests. We encourage our seasonal employees to transfer between properties and reap all of the benefits & perks that we have to offer. To learn more, please visit www.xanterrra.com/careers.
What You Are Looking For:
- Are you interested in working and living in Glacier National Park?
- Are you looking to make life-long friends with people from all over the world?
- Do you have a positive attitude and solid work ethic?
- Do you thrive in a fast-paced, exciting work environment?
- Are you seeking upward mobility and growth opportunities?
- Are you looking to gain experience in tourism & hospitality operations?
If you answered, “Yes” to these questions, a job in Glacier is ideal for you!
The Details:
Position start April 2022 and extend through late-September.
- Start Date: April, 2022
- Employment Type: Full Time, Seasonal.
- Schedule: Varies – 40+ hours per week.
- Perks include:
- Free lodging (Cabin or RV site)
- Wi-Fi (limited bandwidth) and laundry facilities provided
- Free Red Bus Tours (as available)
- Exclusive Retail and Dining discounts in Glacier
- The adventure of a lifetime!!
The Campground Host is responsible for ensuring campground users (Glacier employees) are knowledgeable of rules and regulations and to assist with assignment and placement of RV’s, campers, and tents in the appropriate campsite. The Host will provide professional and courteous service to employees in a method that ensures exceptional customer service. Hosts are responsible for ensuring all restroom facilities and common areas exceed the high standards for cleanliness at all times. Hosts are responsible for communicating all issues through the appropriate channels and to ensure successful resolution occurs in a timely manner.
Responsibilities
Establish and maintain positive working relationship with employees and department representatives as needed.
- Provide professional and courteous service to employees living at the RV Park.
- Responsible for cleaning shared employee space at RV Park, including employee showers, bathrooms and common areas, with periodic cleanings throughout the day to maintain cleanliness standards.
- Daily inspections of restrooms for cleanliness, maintenance issues and proper stocking of necessary toiletries. High level awareness of needed supplies and maintenance problems.
- General landscaping duties including raking, watering and pruning.
- Report maintenance problems by completing a work order and submitting to the Engineering Department.
- Assist employees with checking in and checking out in a timely manner.
- Monitor for appropriate use of the facilities by employees (ie. proper food storage, pets aren’t left unattended or left off-leash, keeping quiet hours, parking at designated sites, etc.) and follow up with employees to ensure compliance of RV Park rules.
- Report deficiencies, hazardous or unsafe conditions immediately to the appropriate department.
- Conduct weekly dorm inspections of the cabins.
- Maximize use of the campsites as to the appropriate sized vehicle for specific sites.
- Liaise with Human Resources regarding employee issues.
- Empty garbage, ashtrays, and recycling from shared areas and transport to disposal area.
- Monitor recyclable containers, common area and food lockers for proper use and capacity.
- May contact security or appropriate personnel to address rule & regulation violations.
- Conduct investigations in consultation with the HR Director and issue disciplinary action as needed for violations of company policy.
- Responsible for adhering to Xanterra’s Ecologix Program.
- Perform other duties as assigned.
Qualifications
SKILLS AND KNOWLEDGE:
This position reports to the Director of Human Resources, Glacier National Park Lodges.
High level of interpersonal communication skills, self-motivation; ability to work independently and problem solve.
Dependability – follow directions, responds to management direction.
Ability to read, write and comprehend simple instructions, short correspondence, and memos.
Knowledge of general work safety practices.
Safety and Security – observes safety and security procedures and uses equipment and materials properly.
Knowledge of cleaning and sanitizing chemicals.
PHYSICAL REQUIREMENTS:
Must be able to walk long distances over uneven terrain and climb stairs in all types of weather conditions.
Must be capable of lifting objects and push and pull items weighing up to 70 pounds.
Frequent standing, bending, kneeling, crawling for extended periods of time are required.
Repetitive motion of arms, wrist and hands while cleaning.
QUALIFICATIONS:
Arrive in your personal RV camper.
Knowledge of campground operations preferred.
Free RV site.