Volunteer
Job Description
Volunteer Position Description
Term of Contract & Hours: 12-month contract – Approx. 48 hours per month
Location: Whites Creek Lake Campground, Eupora, Mississippi
Whites Creek Lake Campground is located just north of Downtown Eupora, Mississippi along the shore of Whites Creek Lake. The 15 acres park includes 11 campsites that accommodate both primitive and RV camping. Each site includes both a 30 amp and 50 amp service, as well as wastewater connections for each camper. The campground also features a complementary dump station, playground, boat ramp, and day use facility.
The City of Eupora is seeking an individual to serve as Campground Host who will live onsite at the campground. Camp hosts will work closely with Eupora Parks & Recreation Department to maintain campground facilities and grounds, communicate with Parks & Recreation Department and local law enforcement regarding safety or security issues, and ensure a welcoming camping experience for our guests. He or she will be responsible for site presence at the campground, assisting in the management of the online reservations system, supporting a positive guest experience and representing the City of Eupora Camp hosts must have the ability to live onsite in a camping unit during scheduled workdays and must supply their own hard-sided recreational vehicle. A photo and description of the camping unit must be supplied for final approval by the Eupora Parks & Recreation Department. A full-hookup campground site and propane is provided for camp hosts at no cost to the camp hosts during their scheduled volunteer period.
Camp hosts must also have the ability to work a varied schedule that includes evenings, weekends, and holidays. Due to the inherent nature of living in the campground, hosts may respond to situations or emergencies outside of their scheduled volunteer hours.
Camp hosts must also be prepared to work outdoors in all weather (extreme heat, rain). Exact shift times will vary. Camp hosts are scheduled year round.
Examples of duties and responsibilities
These examples do not include all possible tasks assigned and do not limit the assignment of related tasks in this position. Regular attendance according to the approved volunteer schedule is required.
1. Greet and interact with visitors at assigned locations and facilities.
a. Using Campspot.com to assist with reservations and support guest check-in/reservation processes as needed.
2. Ensure site presence and perform daily inspections of campsites, pavilion and other facilities and notify Parks maintenance of facility repair and maintenance.
a. Keep campground and park litter free.
3. Ensure safety and security of the campground facility.
a. Notify and work with local law enforcement when necessary.
4. Comply with all campground and park policies and procedures as established by Eupora Parks & Recreation Department.
5. Perform other related duties as apparent or assigned.
Minimum Qualifications
o Must be at least 18 years of age.
o Own an RV, 5th wheel, camper or van conversion (proof of insurance must be provided).
o Must have access to a laptop or tablet for managing online reservations.
o Must have a valid driver’s license.
o Customer service experience.
o Ability to perform duties as described.
o Maintain a tidy host site and a professional, approachable appearance.
o Proficient in email and basic computer skills necessary for managing online reservations.
Preferred Qualifications
o Six months of work experience in the campground, camping and/or customer service industry/hospitality industry.
o Experience working with diverse populations.
o Special / Holiday Event planning and scheduling for campground guest activities.