Other
Restaurant / Food Service
Job Description
Come live, work, and play in the Great Smoky Mountains. Be a part of the River Rat and Burger Master team. Join us this summer/fall in Townsend, Tennessee where the views and activities are at its best! River Rat tubing provides a cool and relaxing way to enjoy nature’s waterpark. While Burger Master is ready to provide guests with delicious drive-in food. Popular local activities include; hiking, biking, tubing, fishing. We are just a few miles from the Smoky Mountain National Parks peaceful side entrance.
Camp info
We are hiring for Work Camper positions. Campsites will include the following; partly shady level gravel pad, picnic table, firepit, septic, water, and 30/50 amp electric hookup. Wifi/Cable, laundry, and shower house are not included. The camper area does have adequate cellular signal and the laundry mat is approximately ¼ mile from the site. Restrooms and trash containers available across the street from the campsite. Camper, RV, or van is not provided by the employer, abode must be provided by the employee/work camper.
Season & Position Info
River Rat Tubing season runs May – Labor Day, some flexibility available for candidates seeking a shorter or longer contract. Burger Master season runs March – October, some flexibility available for candidates seeking a shorter contract there as well. Applicants will have the option to work at both locations if desired.
No previous experience required for these positions, but previous experience could assist in more pay per hourly rate.These positions are front-facing with a lot of customer interaction. Successful applicants will receive precise training (depending on interest, experience, and comfort).
We are currently seeking the following positions;
Customer Service Front desk
Reservationist
Tunnel Guard
Drivers
River Staff
Customer Service / Front Line
Line Cook / Back House
River Rat
The Customer Service and Reservationist positions support operational sales & check-in. Answering phone calls, responding to emails, checking in guests, booking reservations, assisting with inventory in the retail shops, and assisting the management team with day to day tasks. Work shifts range from 9am-8pm 5 days a week 35-40 hours weekly mid May to Labor Day.
The Driver, Tunnel Guard, and River staff will help coordinate outside operations by shuttling guests, assisting guests with rental equipment, staging and inspecting equipment, assisting guests out of the river, and following all safety protocols. Driver’s must have a clean record and valid license. Work shifts range from 9am-8pm 5 days a week 35-40 hours weekly mid May to Labor Day.
Burger Master
Customer Service Front Line will deal with customers by taking orders, running the front windows, register, and making ice cream including cones, sundaes, shakes, flurries and novelties. We strive for excellent customer service and a hospitable dining environment. Shifts range from 10am-5pm, 12pm-8pm, 4pm-11pm.
Line Cooks will be in charge of but not limited to food preparation, cooking and bagging the orders, and maintaining proper food safety. Cooking includes using a grill, toaster for buns, fryers, and temperature control of other warmers for ready to eat foods. Shifts can range 10am-5pm, 12pm-8pm, 4pm-11pm.
Compensation, discounts and rewards
Included river access campsite valued at $250 per week ($1000/mo.)
Hourly pay range $10.00-$14.00 per hour
Season bonus of $1.00+ for every hour worked
10% discount on retail for River Rat Employee’s
10% discount at Burger Master for River Rat employee’s
50% for Burger Master employee’s on one meal during a full shift worked
Complimentary tubing and rafting tickets
Free passes to popular area attractions
Check out our website AttheRat.com or email for more information and job descriptions. Get ready for an amazing summer!
Tagged as: FALL '25, Pay/Wages, SUMMER '25