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Front Desk Clerk

  • Full Time
  • Accord, NY
  • Applications have closed

Rondout Valley Resort

Start Date: March 27, 2023
Job category:
Retail
Compensation: RV Site Only
Hookups: Full (FHU)
Wi-Fi: No
Pets OK?: Yes

Job Description

Front Desk Clerk:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your job will include:

  • Act as the property liaison, provide guests with information, and respond to questions.
  • Process payments and deposits.
  • Run reports and submit maintenance request forms to ensure office efficiency.
  • Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
  • Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

  • High school diploma or equivalent experience.
  • 1+ years of experience in customer service with exceptional customer service skills.
  • Strong organizational skills and meticulous attention to detail.
  • Computer literacy and the ability to learn new systems.

We offer:

  • Competitive Wages
  • Fun work environment
  • Bonus pay for sales based referrals
  • Paid Sick Time per the New York State Paid Sick Leave Law
  • Annual Resorts Park International (RPI) travel membership
  • 25% discount in store
  • Friendly atmosphere & excellent working conditions
  • Workamper & on-site housing opportunities available
  • 50% site discount for immediate family, based on availability
  • 15% site discount for friends and extended family, based on availability
  • Access to onsite amenities
  • Excellent customer service training

Apply directly online.

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