Job Description
Email: pleasant.pines@pleasantpinesresortllc.com
Website:https://www.pleasantpinesresortllc.com
Resort Operator 2/2023
The essential function of the Resort Operator is to oversee all daily activities of Pleasant Pines Resort & Campground. This position reports to family members and ensures the smooth operation of the business. The Operator will work together in a team environment with other staff members and frequently interact with the guests, staff and vendors. This person must be dependable and able to perform a variety of responsibilities and tasks independently without loss of efficiency or composure. The Operator is responsible for ensuring the quality or maintenance of facilities, grounds and housekeeping.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide excellent customer service
Complete maintenance work throughout the resort and campgrounds to ensure a safe and acceptable property, and equipment, as well as aesthetic appearance
Follow all health, fire, and an safety policies and procedures
Excellent communication between family members and staff
Ability to organize and prioritize work within the weekly schedule
Ability to make independent decisions and determine appropriate course of action with completed follow through
When given tasks and simple repairs by management during the assigned week can work independently to complete
Capable of learning accounting computer program, Square, and computerized reservation program, Cabinkey
CUSTOMER SERVICE
Ensure reservations, arrivals, departures and stays are professionally managed and meet customer expectations
Available 24/7 to respond to customer and staff
FACILITIES
Fix safety, health and liability concerns. These include but not limited to lightning and facility maintenance, trip hazards, noise and pet complaints, dock and beach repair, fire hazards
Clean and sanitize facilities with cleaning staff
Clean and sanitizer fish cleaning facilities and dispose of fish waste
Maintain clean and sanitized campground bathrooms and showers
Capable of completing simple facility repairs
Capable of painting buildings
GROUNDSKEEPING
Maintain clean and safe beaches and docks
Maintain clean grounds
Mow and trim grounds for an attractive and well-maintained appearance
Monitor and distribute wood bundles to campers
WORK ENVIRONMENT
Move and walk throughout the resort for extended period over uneven ground
Ability to lift 50 lbs and carry for 25 feet
Bend, stoop, and reach to serve customers, clean and maintain facilities
Ascending and descending ladders, stairs and the like
Operate power tools
Outdoor elements such as precipitation, wind and elevated temperatures
Sit on motorized equipment for extended period of time
REQUIREMENTS
High school degree for equivalent
Ability to work up up to 50 hrs/week including evenings and weekends
Valid driver’s license, current insurance that includes comprehensive and collision coverage and reliable vehicle
Dress code; Up to 2 earrings per ear, no facial or tongue piercings. Top/shirts must be worn during work hours
Type of job: full time seasonal May 1 – Sept 6 Individual or couple
$17.00/hr
Typical day: 9:00 am – 6:00 pm with on call during off hours
6 days/week for a total of 48 hrs/week Mondays off
Benefits: Campsite with water, electricity and sewer and Wifi
Boat and motor for use during time off on Pleasant Lake
Enjoy all the activities the resort has to offer during your time off
Are you dependable?
People oriented?
Enjoy working outside by a lake?
Let’s talk!