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Campground Host Volunteer

Grant County (Washington)

Job category:
Maintenance
Volunteer
Compensation: RV Site Only
Hookups: Full (FHU)
Wi-Fi: Unknown
Pets OK?: Unknown

Job Description

Position Summary

**THIS IS A VOLUNTEER POSITION ONLY**
*This volunteer position provides a full hookup spot with 50 amp power, water, sewer and access to the Fairgrounds.

The Volunteer Campground Host will serve as a liaison between campers in our RV and camping spaces; the maintenance staff, Fairgrounds office staff and county staff.Essential Duties and Responsibilities

The following examples of duties and accountabilities illustrate the general range of tasks assigned to the position but are not intended to define the limits of required duties. Duties may vary depending on area or areas to which assigned. Other essential duties may be assigned consistent with the general scope of the position. Volunteer Campground Host must comply with all County and department policies, procedures, RCW’s, WAC’s, or other regulatory bodies.
  • Greet and assist visitors, answer questions and explain regulations which apply. Distribute maps, copies of park rules and regulations, and brochures about State Parks. May assist campers in locating a campsite, be familiar with local points of interest and the location of services that might be requested by campers such as towing, groceries, churches, tourist attractions and local events. Will perform light maintenance work around the campground such as litter pickup, sweeping and stocking of restrooms, provide information to Fairgrounds staff on potential problems, and disseminate information to campers.
  • May assist in campground public relations, educational activities, and special events/activities.
  • Clean campsites by performing minor maintenance tasks such as raking the campsite pad, washing tables, cleaning out fire rings, picking up litter, and reporting any damage to the Maintenance Supervisor. Each site must be cleaned after every camper checks out and before another checks in.
  • Host shall not attempt to discipline or apprehend any park violators. Host will report all disturbances to Fairgrounds staff. LAW ENFORCEMENT WILL BE DONE BY CERTIFIED ENFORCEMENT RANGERS ONLY. You are to inform campers of rules and regulations, but are not to participate in any high risk activity. Host must set an example by being a model camper practicing good housekeeping at all times in and around their assigned site and by observing all rules and regulations.
  • Assure fees are collected for each site with appropriate payment identifying paperwork.
  • Utilize the campground management system daily reports to plan for arrivals and departures.
  • Host is expected to work most weekends and all holidays during their term. Be observant for activities within the campground requiring immediate attention – ranging from a tree needing to be trimmed to a problem camper. Notify the Maintenance Supervisor as these problems arise.
  • Keep a written report of complaints and criticism of park facilities, report situations that could affect the health and safety of visitors, and report any maintenance items which need immediate attention. May maintain other written records as requested by the Fairgrounds Director.

Other minor tasks that might be asked of the Volunteer Campground Host:

  • Straighten barrier posts
  • Sweep cobwebs from buildings
  • Trimming or weeding
  • Keep track of occupied or vacant campsites
  • Direct campers to vacant sites
  • Remind campers to register at park fee collection station
  • Remove expired camper receipts from site marker posts
  • Assist park staff with camper reservation process
  • Inform incoming campers where family or friends are located

Education, Experience, and Licensing

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Any combination of education and experience may be substituted as long as it provides the desired skills, knowledge and abilities to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required:
Background Check: Must have an acceptable background record.

Preferred

  • Prior campground host experience

SKILLS AND ABILITIES:

  • Teamwork Demonstrate to work with the Fairgrounds staff to provide the best customer experience possible.
  • Communication: The ability to clearly communicate issues, concerns, positivity to the staff, and campers. This includes the ability to calmly work with visitors who may be upset.
  • Physical abilities: Requires the ability to make rounds on the grounds with some physical exertion.
  • Adaptability The ability to adapt to changing conditions and changes in customer requirements.
  • Prioritization: The ability to prioritize tasks to provide the best experience possible for our campers.

Physical Abilities and Working Conditions

The majority of work will be performed outside, doing rounds on the grounds in all kinds of weather, typically dry and arid, hot and windy at times.

The physical abilities described here are representative of those that must be met by volunteer campground host to successfully perform the essential functions of this job. While performing the duties of this job, the volunteer campground host is regularly required to walk, sit, write, hear, speak, reach with hands and arms, stoop, kneel, go up and down a ladder and/or step stool to retrieve/file away files, and lift up and/or move up to 50 lbs. of unequal weight.   The position requires the volunteer campground host to walk the grounds regularly, stand with very little sitting. Specific vision abilities required by this job include close and distant vision, peripheral vision, and depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

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