Employee Campground Host
Xanterra Travel Collection / Glacier National Park Lodges
Other
Job Description
At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.
We’re hiring West Side Employee Campground Host to Live. Work. Explore. this summer!
Job Summary:
Responsible for ensuring campground users (Xanterra: Glacier employees) are knowledgeable of rules and regulations and to assist with assignment and placement of RV’s, campers, and tents in the appropriate campsite, providing professional and courteous service to employees in a method that ensures exceptional customer service, ensuring all restroom facilities and common areas exceed the high standards for cleanliness at all times, and communicating all issues through the appropriate channels and to ensuring successful resolution occurs in a timely manner.
The Details:
Position Type: Seasonal
Season Dates: Mid-April through mid-October 2024
Pay: $1,516.00 bi-weekly
Schedule: Typical schedule is 40-45 hours/per week (may include weekends, evenings, and holidays)
Location: West side Xanterra employee campground property, about 7 miles east of Columbia Falls, MT
Why Glacier National Park?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are an authorized concessionaire in Glacier, and proud stewards of the park.
Life in Glacier:
- Free employee housing (shared cabin or RV site). No Employee Dining Room at location but free meals available when at a Glacier property with an EDR.
- Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
- A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
- Meet people of all ages from all over the country and world!
Benefits and Perks:
- Free Glacier National Park season pass
- Free Red Bus Tours (as available)
- Exclusive Retail and Dining discounts in Glacier
- $350 Referral Bonus Program
- Access to 745 miles of hiking trails, hundreds of clear lakes for kayaking, and amazing wildlife
- The adventure of a lifetime!
Responsibilities
- Establish and maintain positive working relationship with employees and department representatives as needed.
- Provide professional and courteous service to employees living at the RV Park.
- Responsible for cleaning shared employee space at RV Park, including employee showers, bathrooms and common areas, with periodic cleanings throughout the day to maintain cleanliness standards.
- Daily inspections of restrooms for cleanliness, maintenance issues and proper stocking of necessary toiletries. High level awareness of needed supplies and maintenance problems.
- General landscaping duties including raking, watering and pruning.
- Report maintenance problems by completing a work order and submitting to the Engineering Department.
- Assist employees with checking in and checking out in a timely manner.
- Monitor for appropriate use of the facilities by employees (ie. proper food storage, pets aren’t left unattended or left off-leash, keeping quiet hours, parking at designated sites, etc.) and follow up with employees to ensure compliance of RV Park rules.
- Report deficiencies, hazardous or unsafe conditions immediately to the appropriate department.
- Conduct weekly dorm inspections of the cabins.
- Maximize use of the campsites as to the appropriate sized vehicle for specific sites.
- Liaise with Human Resources regarding employee issues.
- Empty garbage, ashtrays, and recycling from shared areas and transport to disposal area.
- Monitor recyclable containers, common area and food lockers for proper use and capacity.
- May contact security or appropriate personnel to address rule & regulation violations.
- Conduct investigations in consultation with the HR Director and issue disciplinary action as needed for violations of company policy.
- Responsible for adhering to Xanterra’s Ecologix Program.
- Reports to the Director of Human Resources, Glacier National Park Lodges.
- Perform other duties as assigned.
Qualifications
- High level of interpersonal communication skills, self-motivation; ability to work independently and problem solve.
- Dependability – follow directions, responds to management direction.
- Ability to read, write and comprehend simple instructions, short correspondence, and memos.
- Knowledge of general work safety practices.
- Safety and Security – observes safety and security procedures and uses equipment and materials properly.
- Knowledge of cleaning and sanitizing chemicals.
- Knowledge of campground operations preferred.
Physical Requirements include:
- Must be able to walk long distances over uneven terrain and climb stairs in all types of weather conditions.
- Must be capable of lifting objects and push and pull items weighing up to 70 pounds.
- Frequent standing, bending, kneeling, crawling for extended periods of time are required.
Repetitive motion of arms, wrist and hands while cleaning.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.