Job Description
Cottonwood Cove Resort and Marina, located with the Lake Mead National Recreation Area and managed by Guest Services, is now hiring a Campground Host/Hostess for our 2024 season!
It is home to the Cottonwood Cove Motel, an RV Park, a café, and a full service marina. Whether it’s a family vacation or a corporate retreat, our team members are responsible for ensuring an amazing experience for all of our customers. We are seeking team members who are service oriented, friendly, motivated, reliable, and flexible.
This position starts at $14.00 – $15.00/hour based on experience.
Team members at Cottonwood Cove enjoy various perks and benefits including:
- Low cost, dorm style housing options
- Low cost employee RV sites
- 40% off at the café for dorm employees
- Discounts on rentals (based on availability)
When not working, team members are encouraged to take advantage of the amenities on property such as boating, fishing, and hiking. We are also located a short distance from Searchlight, NV where team members can enjoy additional dining and shopping. Las Vegas is about an hour away and many team members will make at least one trip to the world-famous Las Vegas strip during their time here!
Join us for an experience you’ll never forget!
JOB SUMMARY
The Campground Host will be the first point of contact to greet and assist visitors, answer questions and explain regulations which apply. Work is completed mostly outside in hot, cold, wet, humid, windy conditions with large amounts of mosquitoes, flies and insects. Walking or bicycling is required.
ESSENTIAL FUNCTIONS
- Perform light maintenance work around campground such as litter pickup, sweeping and stocking restroom with supplies.
- Clean campsites by performing minor maintenance tasks such as raking the campsite pad, washing tables, cleaning out fire rings, reporting any damage to your supervisor. Each site must be cleaned after every camper checks out and before another check in.
- Keep track of occupied and/or vacant sites.
- Assist staff with camper reservation process.
- Keep written report of complaints/criticism of park facilities, report situations that could affect the health and safety of visitors, and report any maintenance items which need immediate attention.
- Set an example by being a model camper practicing good housekeeping at all times in and around their assigned site and by observing all rules and regulations.
- Host is expected to work most weekends and holidays during their term.
- Provide visitors with information on store hours; small boat rentals; and kayak/SUP rentals.
- Check the campground to ensure that all generators are shut down by 8PM.
- Address quiet time issues as needed.
- May be assigned other duties and projects not listed.
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
- Partial High School education; High School Diploma/G.E.D. equivalent preferred.
- Strong customer service abilities; actively looks for ways to assist customers and coworkers.
- Ability to recognize when a problem has occurred and communicate it to management.
PHYSICAL AND MENTAL REQUIREMENTS
- Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
- Exceptional interpersonal skills and experience required to work with a wide range of customers.
- Reading and writing work-related documents in English.
- Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
- Physical presence at the job site is essential to perform job duties.
Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.