Maintenance
Other
Restaurant / Food Service
Retail
Job Description
Position Description: Aug.-Dec. 2024 Workamping Couple
(with options to remain throughout winter months, and/or return for Spring/Summer 2025)
Mulberry Gap is seeking a couple to join our team for the remainder of the year August (if possible) through mid-December!
Wage: $14/hr during training. $16/hr when able to work independently. (eligible for raises up to $20/hr!).
Benefits: Paid Vacation, Sick Time, and Personal Days. Tee-shirt uniforms provided. Retail store discounts.
Weekly Hours: Minimum 20 hrs/person, per wk. Average 25-30 hrs/person, per wk. Busy weeks up to 40 hrs/ person, per wk.
Pay Schedule: Pay period is weekly; from Wednesday through Tuesday.
Schedule & Working Hours: Varying Schedule including weekdays and weekends on-site at Mulberry Gap. Position is seasonal, part-time to full-time beginning in August & ending mid-December
Housing Options: Room & Board is available. Weekend meals are available for purchase at 70% off listed rates. Onsite housing is REQUIRED in conjunction with this role. There are two housing options.
- Housing Option 1 – LOFT includes a private efficiency loft area, private half-bath, and shared access to full bath, kitchen, and free laundry facilities. (Bedroom/Bathroom area 23′-8″ x 17′-8″ Total of ~425 square feet)Housing costs for this space are $250/month (individual) $300/month (couple) (including heat, water, electric, satellite wifi, trash) with an optional pet rent of $25/month per pet. Small, friendly and well-behaved pets allowed. This accommodation is appropriate for a single individual or a couple.
- Housing Option 2 – RV / VAN SPACE includes a parking space for RV, Travel Camper, or Van up to 30’ (bumper pull) or 35’ (5th wheel) adjacent to our main office and staff building. This site has sewer, electric and water hookups, and is in range of satellite wifi, and access to trash. Housing costs for this space are $250/month (individual) $300/month (couple) (including access to indoor staff spaces including bathroom, kitchenette, and free laundry facilities) with an optional pet rent of $25/month per pet. Small, friendly, well-behaved pets allowed. This accommodation is appropriate for a single individual or a couple.
Families: These roles are generally best suited for only two individuals. Mulberry Gap requires that youth under age 18 be supervised at all times, and as adult workers would work at the same time, having under 18 members of the family is generally not possible. Additional housing costs may apply.
Mulberry Gap is a small family-owned “Adventure Basecamp” with a summer camp vibe that caters to outdoorsy folks visiting the North Georgia mountains for mountain biking, hiking, fishing, and being in nature. We have 11 glamping-style cabins and 8 campsites for tents, vans, and small RVs. We run shuttles to various trailheads, run a small onsite retail store, and serve southern-style meals in The Barn Friday Dinner through Sunday Lunch each weekend. You can check us out at www.MulberryGap.com
Between the two workamping team members, we have five general areas to cover:
- Cook / Kitchen Manager (meal preparation, serving, kitchen management (~20-30 hours/week)
- Guest Services / Retail Store (taking reservations, restocking & receiving orders) (~10-20 hours/week)
- Housekeeping (cleaning cabins, bathhouses, common spaces and laundry) (~8-16 hours/week)
- Property Care (mowing, trash/recycling runs, hot tubs, leaf blowing, etc) (10-16 hours/week)
- Shuttle Driving (loading/unloading bikes, safely traveling to trailheads) (~4-12 hours/week)
Since our busiest time each week is Thursday-Sunday, these two positions will need to divide the kitchen role and the guest services role, but the other three areas are flexible to fall to either person or be divided between the two folks. Here are a couple options that work well for the division of areas, but we’re very happy to work with a couple to divide the work based on your skills, experience, and interest!
OPTION A
Person #1 Cook – Property – Shuttles
Person #2 Guest Services -Housekeeping – Shuttles
OPTION B
Person #1 Cook-Shuttles-Housekeeping
Person #2 Guest Services-Property Care-Housekeeping
PROPOSE YOUR OWN OPTION BASED ON YOUR SKILLS!
Person #1 – Cook – ? – ?
Person #2 – Guest Services – ? – ?
Support & Supervision: We are a small team of three full-time team members, including our owners, and a few part-time weekend crew members. Two workampers round out the team. Our owners, Kate & Andrew, take the lead on all areas of operations, and are very knowledgeable and skilled. Workampers joining the team can be comfortable knowing they won’t be “dropped in” with little guidance or support. Andrew has many years of experience working as the Mulberry Gap “chef” and has all the knowledge of menus, recipes, shopping, and dining hall procedures to share with an incoming cook. He also has been the onsite property manager for his entire adult life and knows everything there is to know about the facility! Kate has coordinated the world of Guest Services and Housekeeping for many years and has all the knowledge, tips, and tricks to make sure team members working in those areas have all the support they need. Mulberry Gap is a hard working, but friendly and supportive environment.
Drug Free Workplace Mulberry Gap is committed to maintaining a drug-free workplace in compliance with applicable state and federal laws. The unlawful possession, use, distribution, dispensation, sale, or manufacture of controlled substances is prohibited on premises. Use of alcoholic beverages is prohibited except when in alignment with the alcohol policy. Employee violation of this policy may be cause for action including, but not limited to, referral to appropriate agency or agencies for evaluation and to determine the appropriate treatment or rehabilitation, participation in a drug rehabilitation program, separation from university duty, termination of employment, and/or referral for prosecution. Participation in a treatment program will not affect future employment or career advancement, nor will participation protect employees from disciplinary action for substandard job performance.
About the Culinary Department: In addition to being located right on the Pinhoti Trail for outdoor pursuits, we are best known for having EXCELLENT home cooked meals! We serve breakfast and dinner meals in “The Barn” each week from Friday Dinner through Sunday Breakfast, alongside filling “to-go” lunches for guests heading out on the trails. Dinner guests enjoy a hearty “family recipe” style menu centering around favorite items like smoked brisket, pulled pork, grilled chicken, and a range of great sides. At breakfast, guests look forward to items like homemade fresh waffles, pancakes, french toast and all the fixings. Guests taking a to-go lunch can expect creative and robust sandwiches/wraps, fruits, sides, and dessert. Mulberry Gap food isn’t so much about complexity, but more about quality and healthy ingredients that deliver a great product! Depending on the time of year, we generally serve between 12 and 50 guests buffet-style.
Equipment Needed, Computer Skills & Experience Requirements: (or willingness to learn)
- Must be a licensed driver with a good driving record, eligible to be added to our insurance policy.
- Must own a private (non shared) laptop with the ability to connect to the internet and wifi.
- Proficient in MS Office, Word, and Excel.
- Experience in Google Docs/Sheets and working in Google Drive.
- Tech savvy with user-friendly website templates; experience and ability to update the website frequently.
- Guest Services: Experience with the following or similar program programs or willingness to learn Google Calendar – Reservations Checkfront – Reservation Software Clover – POS system
Physical Requirements:
- Age 25 or older.
- Great attitude and ability to work in all weather conditions.
- Requires continuous sitting or bending, eye/hand coordination, near vision, hearing, and speech.
- Must be able to stand/walk for up to 6 hours at a time and as many as 10 hours a day.
- Requires frequent kneeling, manual dexterity, gross motor skills, and color definition.
- Must be able to walk over on the property over uneven terrain (rocks, gravel, dirt paths, etc.)
- Must be able to lift 75 lbs. Must be able to lift and carry 50 lbs over 20 feet over uneven surfaces.
- Must be able to lift and lower 25 lbs above shoulder level.
- Must be able to climb a stepladder up to 6 feet in height.
- Must be able to work in extreme temperatures throughout various seasons.
- Must be able to walk up and down a grade of 14%.
Role Descriptions:
Cook / Kitchen Manager
- SOLO ROLE- Generally works as a solo member of the department, responsible for planning, preparation, serving, cleaning, and managing the kitchen and dining room. Guests are all served simultaneously (8:30am Breakfast and 6:00pm Dinner) so the Culinary Coordinator will balance their day to include cleaning and preparation in the kitchen as well as maintaining the dining area, then will set up and monitor the buffet style meals, and clean up after dessert is served.
- SHIFTS- Depending on guest load and season, morning shifts are 6:00-6:30am – 9:30-10:30 am. Afternoon/evening shifts are 3:00-3:3 pm – 7:00-7:30pm.
- FRONT & BACK OF HOUSE – Will be responsible for coordinating all aspects of both front and back of house operations including food prep, cleaning, guest service, etc. This includes being the friendly and welcoming host to guests visiting The Barn or joining us for meals.
- DELIVERING ESTABLISHED MENU – Will be responsible for preparing healthy, guest friendly, and unique meals in a family style setting in accordance with the Mulberry Gap menu of favorite meals, and planning alternate menus for special diets and providing a high quality vegetarian option at all times. This individual must be skilled in delivering menus to accommodate vegetarian, vegan, kosher-style, and gluten free diners, as well as those with common food allergies with high-quality options free from cross-contamination. Our guests are often involved in high exertion activities, so generous portions are part of the Mulberry Gap experience.
Cook Specific Required Skills, Knowledge and Abilities:
- Comfortable cooking the Mulberry Gap menu items
- Confident in all areas of managing portion/shopping planning from a menu, budgeting, and ordering
- Comfortable minimizing waste, managing waste logs, and tracking the monetary value of waste and in-stock food supplies
- Ability to work solo at most times in the kitchen from prep through clean-up. (A second team member can be assigned to assisted if needed when meal numbers exceed 20)
- Must be punctual and reliable
- Have a welcoming and friendly disposition during customer interactions.
- Background in customer service or hospitality with demonstrated responsibility and friendliness.
- Able to work efficiently in an environment that can be fast paced at times.
Guest Services / Retail
This role will support Guest Services functions in a variety of ways by providing back up or coverage in the reception office / retail store through the following types of activities: Ensure a memorable guest experience by focusing on building customer relationships. Assist with phone, online, and email reservations. Greet & register arriving guests. Assist guests with trail information and navigation. Help them get to where they’re going. Coordinate & drive shuttle to trailheads; we have a strict “No Shame in Shuttling” policy. Walk through the grounds and buildings to ensure they’re clean and presentable. Restock retail inventory. Exceptional English communication skills; written and verbal are required, and a background in customer service or hospitality is very helpful. Able to work efficiently in a fast-paced environment. *This is a heavily computer-based position, so comfort and competency working on the computer and learning new software is a must to be successful.*
Housekeeping
Assist with all housekeeping functions including: Stripping sheets/pillowcases/towels from cabins. Washing, folding, and storing laundry in our onsite laundry room. Making up beds and cleaning cabins so they’re ready for new guests to arrive. Address housekeeping for other needed areas (restrooms, the office/retail space, etc.) Manage housekeeping inventory and supplies. Engage in basic facilities maintenance such as changing light bulbs, painting, leaf-blowing, pressure washing, starting fires in wood burning stoves, etc.
Property Care
Vehicle maintenance checks, Basic maintenance of grounds/landscaping, Hot tub cleaning, Emptying garbage cans, Sorting recyclables, Stocking firewood, Organizing, cleaning, pressure cleaning, engage in basic facilities maintenance such as changing light bulbs, painting, leaf-blowing, pressure washing, starting fires in wood burning stoves, etc. Assisting with all assorted maintenance and construction projects.
Shuttle Driver
Our Shuttle Drivers transport guests and their bikes, backpacks and/or dogs in a 15 passenger van or 7 passenger suburban from our location to trailheads. Shuttle Drivers also assist in all aspects of guest services as part of a small crew. The shuttle routes are restricted to particular routes and involves: helping guests with bicycles, completing shuttle forms and mileage logs, inspecting vehicles for safety, answering guest questions, communicating with other crew members, solving minor challenges, and obeying traffic rules.
Job Type: Full-time
Pay: $14.00 – $16.00 per hour
Expected hours: 25 – 30 per week