Office
Job Description
Job Summary:
The DCRV Park Assistant Manager supports the RV Park Manager in overseeing the daily operations of the RV park, ensuring a high level of customer satisfaction, and maintaining the property in excellent condition. This role will also be responsible for Marketing and Events Coordination for the park. This role requires a blend of creativity, strategic thinking, and organizational skills to effectively promote our park and manage events.
Key Responsibilities:
1. Operations:
· Greet and assist guests with check-ins and check-outs.
· Process payments and manage billing for guest stays.
· Address guest inquiries, concerns, and complaints promptly and professionally.
· Provide information about park amenities, local attractions, and emergency procedures.
· Assist in monitoring and maintaining park facilities, including RV Sites, restrooms, and common areas.
2. Marketing & Events Strategy and Execution:
· Responsible for developing and executing marketing strategies and organizing events to drive engagement, increase bookings, and enhance the overall guest experience in our park.
Qualifications:
· Education: High school diploma or equivalent; a degree in Marketing, Hospitality, Event Planning, or a related field preferred.
· Experience: Previous experience in marketing, event planning, or a similar role.
· Skills:
o Strong knowledge of digital marketing strategies and social media platforms.
o Excellent organizational and multitasking skills with attention to detail.
o Ability to work both independently and collaboratively in a fast-paced environment.
o Familiarity with RV park operations and the travel industry is a plus.
Physical Requirements:
· Ability to perform physical tasks such as walking, lifting, and carrying up to [x] pounds.
· Must be able to work outdoors in various weather conditions.
· Ability to work flexible hours, including weekends and holidays.
The job description outlines the general responsibilities and qualifications for the DCRV Park Operations Manager role but is not an exhaustive list. Other duties may be assigned as needed.