Front Desk Agent

Front Desk Agent
Live Your Dream Life in Moab While Building Your Hospitality Career

Company: Edge of the Desert

Location: 1251 Mill Creek Dr, Moab, UT 84532

Position Type: Full-Time, Salaried

Salary Range: $46,000 – $52,000 per year (based on experience)

Schedule: Tuesday & Wednesday off (preferred); availability for guest communications 7am-10pm daily

About This Opportunity
Are you passionate about creating exceptional guest experiences while living in one of the most breathtaking destinations in the world? Edge of the Desert is seeking a versatile Front Desk Agent who thrives on variety, loves hospitality, and wants to be part of something special.

This isn’t your typical front desk role. You’ll be the heart of our operation—welcoming guests, maintaining our beautiful property, and ensuring every detail reflects our commitment to world-class hospitality. If you’re someone who takes pride in their work, enjoys wearing multiple hats, and finds fulfillment in making others’ experiences unforgettable, we want to meet you.

Why Edge of the Desert?
Live Where Others Vacation

Moab, Utah is a world-renowned destination surrounded by stunning red rock landscapes, Arches and Canyonlands National Parks, and endless outdoor recreation opportunities. Build your career while enjoying unparalleled access to hiking, mountain biking, climbing, river rafting, and more. Here, your commute includes views that people travel across the globe to see.

A Culture That Values You

Edge of the Desert is reshaping hospitality by creating a workplace where your contributions matter, your ideas are heard, and your growth is supported. We believe that exceptional guest experiences start with exceptional team members who feel valued and empowered.

What Makes Us Different:

•Purpose-Driven Mission: We believe every guest deserves a rejuvenating, inspiring experience. We empower our team to go above and beyond, making a genuine impact every day.

•Collaborative Environment: Your ideas matter here. We value creativity, celebrate successes together, and encourage innovation at every level.

•Meaningful Recognition: We celebrate wins large and small—your hard work will never go unnoticed.

What You’ll Do
As our Front Desk Agent, you’ll be the face of Edge of the Desert and the go-to person for creating memorable guest experiences. This dynamic role combines guest services, property maintenance, and operational excellence.

Guest Experience (Primary Focus)

•Welcome guests with genuine warmth and provide personalized recommendations for their Moab adventure

•Handle check-ins, check-outs, and guest inquiries with professionalism and attention to detail

•Anticipate guest needs and resolve any concerns quickly and gracefully

•Create lasting positive impressions that turn first-time visitors into lifelong fans

Property Operations

•Maintain pristine outdoor spaces and landscaping, ensuring every corner of the property feels welcoming

•Perform laundry operations (washing, drying, folding) with meticulous attention to detail

•Complete minor repairs and maintenance tasks, taking pride in keeping everything in excellent condition

•Champion property cleanliness and set the standard for the entire team

Operational Excellence

•Utilize property management technology and help optimize workflows

•Collaborate with team members to ensure seamless daily operations

•Contribute ideas for improving guest satisfaction and operational efficiency

•Foster a vibrant, inclusive community among both guests and team members

Who Thrives in This Role
The Ideal Candidate Is Someone Who:

✓ Loves Hospitality: You genuinely enjoy making people’s day better and find fulfillment in creating exceptional experiences

✓ Thrives on Variety: You appreciate a role that keeps you moving between guest interactions, hands-on property work, and operational tasks

✓ Takes Pride in Details: Whether it’s a warm guest greeting, perfectly folded linens, or a well-maintained landscape, you believe excellence is in the details

✓ Solves Problems Creatively: You see challenges as opportunities and approach them with a positive, can-do attitude

✓ Works Well Independently and Collaboratively: You’re self-motivated but also a strong team player who supports colleagues

✓ Embraces the Outdoors: You’re excited about living and working in a desert environment with exposure to the elements

✓ Values Growth: You’re eager to learn, develop new skills, and grow your hospitality career

Required Qualifications
Must-Have Requirements:

•High school diploma or equivalent

•Valid driver’s license and reliable transportation

•Fluency in English (spoken and written)

•Availability to work Thursday through Monday (Tuesday & Wednesday off)

•Availability for guest communications between 7:00 AM – 10:00 PM daily

•Flexibility to work weekends and holidays

•Ability to pass a background check

•Legal authorization to work in the United States

Physical Requirements:

•Ability to stand and walk for extended periods (up to 8 hours)

•Ability to climb ladders safely

•Ability to bend, stoop, kneel, and reach regularly

•Ability to lift and carry up to 50 pounds

•Comfortable working both indoors and outdoors in varying weather conditions, including desert heat and occasional cold

•Ability to work in a fast-paced environment with frequent interruptions

Preferred Qualifications
Nice-to-Have (But We’ll Train the Right Person):

•2+ years of experience in guest services, hospitality, hotel operations, or property management

•Hands-on experience with maintenance, landscaping, or housekeeping

•Bilingual skills (Spanish or other languages)

•Experience with property management software or hotel management systems

•Previous experience in the Moab or Utah tourism/hospitality industry

•Familiarity with local attractions, restaurants, and outdoor recreation opportunities

What We Offer
Competitive Compensation & Benefits:

•Salary: $46,000 – $52,000 per year (commensurate with experience and qualifications)

•Paid time off (vacation, sick leave, and personal days)

Lifestyle Benefits:

•Live and work in one of America’s premier outdoor recreation destinations

•Access to a supportive, collaborative team culture

•Work-life balance in a community that values quality of life

Work Schedule & Environment
Schedule:

•Full-time position: 40+ hours per week

•Days Off: Tuesday and Wednesday (preferred schedule)

•Working Days: Thursday through Monday

•Availability Required: 7:00 AM – 10:00 PM daily for guest communications and support

•Includes weekends and holidays (when they fall on working days)

•Flexible shift structure with a mix of morning, afternoon, and evening responsibilities

•Must be available to respond to guest needs throughout the day

Work Environment:

•Work performed both indoors (front desk, laundry) and outdoors (landscaping, property maintenance)

•Exposure to desert climate including high heat in summer and cold in winter

•Fast-paced, guest-facing environment

•Collaborative team atmosphere

•Beautiful natural surroundings with mountain and red rock views

How to Apply
Ready to start your dream career in Moab?

We’re excited to meet passionate hospitality professionals who want to make a difference. Here’s how to apply:

Submit the Following Materials:

1.Your current resume highlighting relevant experience

2.A brief cover letter (or email message) telling us:

•Why you’re interested in this position

•What excites you about living and working in Moab

•What you believe makes a great guest experience

Send Your Application To: office@edgeofthedesert.com

Subject Line: Front Desk Agent Application – [Your Name]

Questions? Contact us at 435-210-4375 or office@edgeofthedesert.com

We encourage applications from all qualified candidates, including those who may not meet every preferred qualification. If you’re passionate about hospitality and excited about this opportunity, we want to hear from you!

Edge of the Desert complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us. We are an equal opportunity employer.

Tagged as: Couples / Duos, Pay/Wages, Single / Solo, Year-round