Housekeeper / Maintenance Engineer Team

Housekeeper Specific Duties

Clean and style accommodation rooms and public areas efficiently, to brand expectations, with great attention to detail and within time standards. Refresh and replenish guest rooms with amenities, supplies, lines, and applicable collateral to ensure all items are available for guest use. Take a proactive approach to prevent guest challenges by inspecting your work, identifying and communicating maintenance concerns, and replacing items when necessary. Complete maintenance requests in a timely manner and in order of priority.Take ownership to resolve guest challenges, working collaboratively with the guest services team and property leadership.Fill out appropriate forms and turn in any items left by guest to the housekeeping supervisor. Ensure adherence to quality standards and health and safety regulations. Remove bedding and count linens in the room, then make beds neatly with fresh sheets and pillowcases. Wash, dry and fold laundry as required. Pick up debris from floors and empty trash in wastebaskets. Clean mirrors, shelves, dishes, door frames, and furniture. Dust all surfaces, vacuum and sweep floors, and arrange furniture properly. Sanitize kitchen and bathrooms, scrub basins, tubs, toilets, and floors with appropriate chemical solutions in accordance with industry standards and company policy while using protective equipment. Sign out and sign in master room keys daily. Never loan out keys to another individual or remove them from the property. Conserves energy by closing shades or blinds and turning up air conditioning in unoccupied rooms. Report room condition and status to housekeeping supervisor and guest services. Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping safety and security procedures. Maintain cleanliness of all areas of campground.

Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Maintenance Engineer Specific Duties

Perform carpentry, electrical, plumbing, and maintenance/repairs to campground buildings, facilities, equipment, vehicles, and grounds as directed by the engineering supervisor. Comply with all KOA, federal, state, and local safety programs by adhering to established guidelines in the operation and storage of various equipment, tools and chemicals. Maintain compliance with preventative maintenance program through regular inspection of facilities, buildings, cabins, vehicles, and equipment. Inspecting equipment to ensure proper functioning of heating, cooling, ventilation, plumbing, electrical systems, etc. Troubleshooting problems with equipment to determine the cause of failure and determine the best solution for repair or replacement. Installing new fixtures, equipment, and appliances as needed.Safe operation of swimming pool and aquatic water features by maintaining proper pool chemistry while safely handling all pool chemicals. Approach all encounters with guests in an attentive, friendly, courteous, and service-oriented manner.Prioritize tasks based upon importance and urgency with conscious planning and thoughtful decision making.Comfortable in high-pressure and fast paced situations while maintaining composure and objectivity. Maintain property by following the quality assurance manual.Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals.

Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Compensation/Benefits
Pay: $12 per hour — paid for all hours worked
Housing: Full Hook-Up (FHU) RV site available for $92.30 bi-weekly
Perks: 25% employee discount in the store and on propane
Schedule: Flexible scheduling
Environment: Fun, team-oriented work environment

Tagged as: Pay/Wages, SUMMER '26