Volunteer
Job Description
***
Administrative Ranger Station Park Resident at Fred Gannon Rocky Bayou State Park- Multiple positions May-Sept 2021
We have three (3) host site opportunities: May through August, April through July and June through September and will consider a flexible length of commitment depending on the quality of your credentials
Park Information
We are a 500+ acre park where our volunteers enjoy hiking, boating and beach access along the Emerald Coast in addition to full water, sewer, and electric hookups in a private volunteer village site with access to free laundry. We foster a family style atmosphere among our park resident and non-resident volunteers where there is pride and appreciation for hard work and going above and beyond. Most of our resident host volunteers have been returning to the Park for years and we value new volunteers who want to take ownership of the park alongside our Rangers and staff.
Overview
As a Ranger Station Administrative Host you would be responsible for the day to day operations of the Ranger Station; greeting the public, answering inquiries over the phone or in person, collecting tolls and user fees, selling annual passes, registering campground guests and interpreting and advising them of rules and procedures, retail selling of both general and park merchandise, reconciling inventory, as well as monitoring shift for discrepancies in revenue. This is a fast paced team member environment where multitasking and maintaining professional composure is critical. You schedule is 3 days on and 3 days off with varying 6 to 8 hour a.m. or p.m. shifts depending on seasonal operating hours.
Requirements
- You must be able to accurately handle cash transactions and associated accounting practices along with operating several cash and credit registers.
- You must be able to communicate clearly using two-way radio as the central control with day and camp hosts to ensure the daily responsibilities are coordinated with camp site check in and day use host operations.
- You must be able to help the day use host maintain the cleanliness of the building interior, including the restroom, rugs and floor daily and conform to any sanitization policies in place for Covid-19 or other DEP procedures.
- You must be able to provide superior customer service and recognize the diversity of individuals, whether customers or staff and afford them the courtesy and respect which they deserve.
- Because you will often be part of the customers first impression and of the high profile of public contact you must be able to demonstrate the ability and knowledge to answer a wide variety of public inquiries and tactfully and graciously accept criticism or complaints, as well as praise and relay these to the park staff.
- You must wear an issued uniform and name tag when working and keep a well-groomed personal appearance at all time.
- You must complete any required agreements and training prior to starting your assignment.
District 1.Fred Gannon Rocky Bayou State Park
IMPORTANT – Search for the following text on the Florida State Parks site: “Administrative Ranger Station Park Resident at Fred Gannon Rocky Bayou State Park- Multiple positions May-Sept 2021″