Job Description
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Assist all guests and visitors of the Company with timely, efficient and professional service adhering to Company standards of ensuring an extraordinary hospitality experience.
- Greet customers within 30 seconds of entering the store & provide friendly customer service
- Achieve and maintain product knowledge to assist customers with purchasing decisions
- Guide and direct customers to appropriate products of interest and answer related inquiries
- Assist customers with all park related inquiries (utilizing approved NPS interpretive information)
- Assist customers making selections by building customer confidence; offering suggestions and opinions
- Accurately total, process and collect payments from guests to include, but not limited to, using the point of sale system, handling money, processing credit and debit cards and making change
- Restock and maintain displays (labeling correctly as needed) per Company standards
- Achieve established sales goals
- Participate in closing, opening procedures
- Participate in daily cleaning/maintenance duties
- Strict adherence to all store policies
- Contribute to a positive environment where all employees trust and respect each other
- Understand Company’s ISO (Quality and Environmental) management systems, policies, goals and initiatives, and meet the specific responsibilities within these areas
- Other duties per the Duties checklist and as assigned
- Strong organizational skills and attention to detail
- Excellent communication skills to interact positively with others
- Ability to multi-task and perform well under pressure
- Display energy and enthusiasm when working with customers and fellow Associates
- Dependable to always be on time and on schedule
- Able to lift frequently up to 25 lbs. and occasionally up to 50 lbs. Position also involves frequent bending, twisting, lifting and squatting and up to 8 hours per day on feet in a fast paced environment.
Education:
Experience:
Minimum 1 year retail sales experience preferred
Minimum 1 year experience with POS systems preferred
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A Life in the Park – The Best Career in Death Valley:
You can be an integral part of more than 3.3 million acres of desert scenery, wildlife, undisturbed wilderness and history. Home to the lowest point in the western hemisphere, Badwater at 282 feet below sea level, and bounded to the west by 11,049 foot Telescope Peak, Death Valley is a dramatic and beautiful place to work and live. Experience Stovepipe Wells by working with us everyday in one of the best hotels in Death Valley.
Our Ideal Candidate:
Death Valley Lodging Company is looking for professional and energetic applicants that have experience in hotel/resort properties who love national parks as much as we do. Since we are open all year, candidates seeking a year-round position will be shown preference, but we do accept some seasonal employees. Please let us know your availability when applying.
Death Valley Lodging Company offers a comprehensive and competitive benefits package to employees who satisfy each respective plan’s eligibility requirements including service and employment classification.
Key benefits include the following:
- Health & Dental Plans
- Prescription Drug Plan
- Paid Vacation, Holiday time, Paid Sick Days
Leaves of Absence including the following:
- Personal
- Family Medical (in compliance with the Family Medical Leave Act of 1993)
- Military (in compliance with the USERRA)
EOE/AA/M/F/D/V
Room and Board:
We do provide employee housing. Housing is typically dorm-style, and you will share a room with one other person; bathrooms are shared between two rooms. Cable is provided at no additional charge.
We also have full hook-up RV sites for those with their own RV.
A fitness center and laundry facilities are available at no cost for all employees living on-site, and three meals a day are provided in our employee dining room.
Dorm room and RV site cost is $50 per week; payment will be deducted from your payroll (bi-weekly).
Things to do in Death Valley and surrounding areas:
- Badwater at 282 feet below sea level
- Telescope Peak at 11, 049 feet above sea level
- Mesquite Sand Dunes
- Scotty’s Castle
- Las Vegas, NV – 2.5 hours
- Los Angeles, CA – 5 hours
Getting Here and Getting Around:
Located right on Highway 190, we are in the heart of Death Valley National Park. There is no public transportation, so we highly recommend you bring your own vehicle.