Job Description
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Responsible for serving food and/or beverages in a timely, friendly and efficient manner in the company’s continuing effort to deliver outstanding guest service.
- Accurately take orders from guests, submit to kitchen using Point-of-Sales (POS) software, deliver food and drinks, bus tables or assist busser/runner
- Knowledge of restaurant and bar menu promotions and specials
- In an honest and timely manner, prepare checks, process credit cards, accept and make accurate change for cash payments
- Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State, Local regulations and Company procedures
- Provide timely, courteous service to all guests throughout the meal service
- Set tables, polish glasses, prepare workstations and other side work as assigned
- Accurately prepare sales and tip reports at shift’s end, deposit cash and credit card receipts
- Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
- Complete other front of house duties such as host, and busser- food runner as needed to meet business requirements
- Other duties per Duties Checklist and as requested
- Obtain ServSafe Certification in accordance with Company F&B policy
- Excellent customer service and people skills
- Must be able to work a variety of day, night, weekend, holiday shifts
- Must have excellent communication skills and be able to count change and reconcile paperwork
- Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people
Education:
Experience:
Resort/National Park Concession preferred
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A Life in the Park – The Best Career in Death Valley:
You can be an integral part of more than 3.3 million acres of desert scenery, wildlife, undisturbed wilderness and history. Home to the lowest point in the western hemisphere, Badwater at 282 feet below sea level, and bounded to the west by 11,049 foot Telescope Peak, Death Valley is a dramatic and beautiful place to work and live. Experience Stovepipe Wells by working with us everyday in one of the best hotels in Death Valley.
Our Ideal Candidate:
Death Valley Lodging Company is looking for professional and energetic applicants that have experience in hotel/resort properties who love national parks as much as we do. Since we are open all year, candidates seeking a year-round position will be shown preference, but we do accept some seasonal employees. Please let us know your availability when applying.
Death Valley Lodging Company offers a comprehensive and competitive benefits package to employees who satisfy each respective plan’s eligibility requirements including service and employment classification.
Key benefits include the following:
- Health & Dental Plans
- Prescription Drug Plan
- Paid Vacation, Holiday time, Paid Sick Days
Leaves of Absence including the following:
- Personal
- Family Medical (in compliance with the Family Medical Leave Act of 1993)
- Military (in compliance with the USERRA)
EOE/AA/M/F/D/V
Room and Board:
We do provide employee housing. Housing is typically dorm-style, and you will share a room with one other person; bathrooms are shared between two rooms. Cable is provided at no additional charge.
We also have full hook-up RV sites for those with their own RV.
A fitness center and laundry facilities are available at no cost for all employees living on-site, and three meals a day are provided in our employee dining room.
Dorm room and RV site cost is $50 per week; payment will be deducted from your payroll (bi-weekly).
Things to do in Death Valley and surrounding areas:
- Badwater at 282 feet below sea level
- Telescope Peak at 11, 049 feet above sea level
- Mesquite Sand Dunes
- Scotty’s Castle
- Las Vegas, NV – 2.5 hours
- Los Angeles, CA – 5 hours
Getting Here and Getting Around:
Located right on Highway 190, we are in the heart of Death Valley National Park. There is no public transportation, so we highly recommend you bring your own vehicle.