Job Description
At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, and competent people who share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park. You will play an essential role in providing warm and friendly hospitality to all our guests.
About Glacier National Park:
Glacier National Park encompasses more than 16,000 square miles of largely wilderness area and is known for its seemingly endless acres of rugged and breathtaking landscapes. Glacier National Park was established in 1910 and stands today as a monument to wild natural places.
As part of the Crown of the Continent ecosystem, the park includes 175 named mountains, 762 lakes (130 named lakes), 200+ named waterfalls and 25 named glaciers, as well as 1,000 plant species, and hundreds of animal species.
Just as the landscape and wildlife are part of the heritage of Glacier National Park, so are the historic lodges and classic Red Buses and their drivers known as “Jammers.”
The Xanterra Travel Collection is the authorized Concessioner, so you are not only joining the Glacier National Park team – you are also joining the larger Xanterra Travel Collection family that prides itself on offering a world of unforgettable experiences, to our employees and our guests. We encourage our seasonal employees to transfer between properties and reap all of the benefits & perks that we have to offer. To learn more, please visit www.xanterrra.com/careers.
What You Are Looking For:
- Are you interested in working and living in Glacier National Park?
- Are you looking to make life-long friends with people from all over the world?
- Do you have a positive attitude and solid work ethic?
- Do you thrive in a fast-paced, exciting work environment?
- Are you seeking upward mobility and growth opportunities?
- Are you looking to gain experience in tourism & hospitality operations?
If you answered, “Yes” to these questions, a job in Glacier is ideal for you!
The Details:
Positions start in May and extend through mid- to late-September 2021 (dates depend on Location).
- Start Date: May, 2021
- Employment Type: Full Time, Seasonal (ideally full season or early/late season)
- Schedule: Varies – 32 – 45 hours per week.
- Perks include:
- On-site meals (cafeteria style) and lodging (dormitory-style or RV site)
- Wi-Fi (limited bandwidth) and laundry facilities provided
- Free Red Bus Tours (as available)
- Exclusive Retail and Dining discounts in Glacier
- The adventure of a lifetime!
Responsibilities
A day in the life of the Bell Person / Lobby Attendant:
- Greet all arriving/departing guests.
- Transport luggage to and from guest rooms.
- Assist the Guest Services team as directed.
- Answer guests inquiries about the hotel, park, and surrounding areas.
- Clean public areas in lobby, restrooms, and meeting/convention rooms.
- Build and start fire in fireplaces.
- Follow Company and departmental environmental practices, safety practices, and policies and procedures
- Other duties as assigned.
Qualifications
Essential Skills and Knowledge:
- Must be enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.
- This position requires enjoying working in a team oriented environment.
- Prefer a candidate has directly related experience.
- Bell Person/Lobby Attendant must be neat and polished.
- Seeking a candidate that can handle guest concerns in a tactful and caring manner.
Physical Requirements:
- Must be able to walk and stand for long periods of time.
- Frequent lifting, carrying, pushing, and pulling luggage up to 100 pounds.
- Frequent carrying luggage up and down narrow flights of stairs.
- Must be able to bend, kneel, stretch, and reach for extended periods of time.
- Working in various weather conditions.
- Working safely with required chemicals.