Park Host

Job Title:             Park Host, LaVern M. Johnson Park

Department:     Parks and Public Works

Salary:                  $12.32 per hour plus value of camp host site with full hookups

Job Type:             Part time, seasonal

General Statement of Duties:

Park Hosts must reside in their own RV in the park while working for the Town. Park Hosts are responsible for ensuring that Lyons’ Parks remain welcoming, clean, enjoyable, and safe for Park users and visitors. In general, Park Host’s duties include interacting with Park visitors and campground users; maintaining the Park including its restrooms, showers, and picnic shelters; trash collection, grill cleanout, and fireplace cleanout; helping campground users to check in/out and to connect to the utilities and facilities at the Park; and collaborating with other Town employees, volunteers, and law enforcement agencies with respect to the use of the park.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Verify that rest rooms, showers, shelters and other park facilities remain clean and stocked on a routine basis, especially during weekends and other high-use periods.
• Report any issues with respect to the cleanliness and maintenance of park facilities promptly to the Parks and Recreation staff.
• Assist with checking in campers and with completing proper documentation and reservation and registration procedures accurately with campers, responding to phone calls and communications regarding camping and reservations.
• Check grills regularly and clean when needed.
• Assist park users with parking-permitting procedures at automated kiosks.
• Check shower facilities on regular basis for cleanliness, and report to Park staff promptly any needs to improve cleanliness.
• Assist guests with shower access when needed.
• Assist Parks staff with the public’s use of fire pits, splash pad, stream play feature, and other park amenities consistent with the policies and practices of the Town.
• Assist parks maintenance staff with trash and recycle collection by extracting full bags from trash stations to avoid overflowing trash and with hauling to proper on-site dumpsters.  Alert parks maintenance staff to any trash situations that need attention.
• Perform minor resource management and maintenance projects as assigned.  Make modifications to park grounds or facilities as approved by the Director of Parks and Public Works.
• Be present at the park and campground regularly. Be present and available to the public during scheduled times, satisfy reasonable public needs, and courteously assist guests as requested.
• Return all Town of Lyons owned equipment at end of each season, such as keys, tools, phones, equipment, router, or any other items.
• Check-out and check-in park equipment.
• Be responsible for accounting and depositing moneys collected to Parks and Recreation office staff on a daily basis.
• Patrol parks regularly to monitor compliance with park rules and policies.  Contact park users when necessary regarding infractions of Town rules, ordinances or other policies to ensure public safety and positive user experiences.  Coordinate with Boulder County Sheriff deputies and contracted security services as needed for support in assisting the public with compliance of Park and Campground rules.
• Represent the Town positively and professionally in all interactions with the public. Make every effort to cordially assist any visitor in need of help.  Park hosts must be available to the public to answer questions and assist with shelter rentals, park usage and other rules and regulations.  This involves getting out and making contact with the public in the campground and park on a regular basis.
• Inform local law enforcement and the Department of Community Relations immediately of any acts of violence, vandalism, and/or any other illegal activity that may occur in the parks.  Evaluate every situation and decide whether to address the situation personally or to summon law enforcement.
• Alert the Department of Parks and Public Works immediately of any maintenance issue that poses a potential hazard in the park.
• Make an honest effort to assist any visitor in need of help.  Remain available to the public to answer questions, assist with shelter rentals, and facilitate park usage consistent with the Town’s rules and regulations.
• Keep an accurate written log of events and occurrences, including any problems, incidents, hazards, and maintenance issues.
• Assist parks staff with shelter facilities and other park facilities by placing signs, cleaning, and removing debris. (Cleaning includes regular hosing down/cleaning of concrete pad, picnic tables, etc.)
• Assist parks staff with Special Event Use Permit Applications and Events, and compliance with any guidelines and restrictions identified in the permits.
• Assist parks and recreation staff with any special events as needed.  Remain available during special events as requested by Parks and Recreation staff.
• Provide a motorhome trailer or other RV in good repair to use as residence on-site at the Park.
• Advise Parks and Recreation staff both in person and remotely as necessary.
• Adjust flexibly to new situations on an as needed basis, and learn new assigned duties quickly.
• Work effectively both independently and as a member of a team.
• Work professionally and cooperatively with other employees of the Town and with members of the public.
• Manage various tasks, assignments, and duties simultaneously.
• Perform other duties as assigned.

KNOWLEDGE, SKILLS,     AND       ABILITIES:

Knowledge, Skills, and Abilities

• Familiarity with motorhome, RV, and camping trailer operations and systems, and the use and maintenance of utilities for campers such as electrical, grey and black water, and potable water.
• Knowledge of Lyons Municipal Code and Park rules and fishing regulations
• General knowledge about the Town of Lyons and services available in the area and region to be able to answer questions of visitors.
• Ability to clean and sanitize public restrooms, to collect and dispose of trash and litter, and to clean and maintain charcoal grills and fireplaces.
• Ability to constructively de-escalate situations in which a Park visitor may be upset.
• Ability to exercise sound judgment and decision-making to ensure the safety and well-being of a diverse Park users.
• Ability to operate a small UTV for trash pickup and disposal.

• Hours and Days of Work; On-Duty Agreement.  Employee shall regularly be on the Premises to monitor the park and campground.  Employee agrees to be present and available to park guests during park operating hours, which are generally from 5 a.m. to 10 p.m., five days a week, as feasible within the limit on work hours per week.   Understanding that peak demand for Employee’s services will be from Fridays through Sundays, Employee acknowledges and agrees to use Employee’s best efforts to schedule longer absences from the Park for Monday through Thursday during the term of this Agreement.  If Employee will not be present at the Park, Employee shall post a sign notice in a location acceptable to the Director of Parks and Public Works that specifies what time Employee will return and be available to assist park guests.

Because Employee lives on-site, Employee knows and understands that his/her work is mostly unsupervised.  Employee acknowledges that he/she is not “working” all the time Employee is on the Premises and that it is difficult for Employer to determine the exact hours Employee actually works because Employee may engage in normal private pursuits such as eating, sleeping, personal business or activities, entertaining, etc., during those periods when Employee is free of Duties.  Employee also agrees that if his/her sleeping period is interrupted by a call to duty, the interruption will be counted as hours worked.  Employee shall arrange his/her time to carry out assigned Duties and to provide the opportunity for no less than eight (8) uninterrupted hours of sleep each twenty-four (24) hours, except for emergencies affecting health or safety.

Employee agrees that if conditions change so that this Agreement no longer accurately reflects a reasonable estimate of the hours that he/she works, he/she will immediately provide notice in writing to Employer so that this Agreement can be revised, if necessary.

• Overtime/Emergencies; Timesheets.  Employee agrees that if there should be work that cannot be completed in the hours specified in Section 5 of this Agreement, he/she will not perform such work until he/she obtains permission from Employer, unless said work is necessary due to an emergency.  In the event of an emergency, Employee shall notify Employer of the number of hours worked in connection with such emergency no later than the next business day.  For purposes of this Agreement, “emergency” means a sudden, urgent, usually unexpected occurrence or occasion requiring immediate action. Employee further acknowledges and agrees that if, during any particular workweek and only after obtaining advance approval from Employer, he or she works more hours than stated in Section 5 of this Agreement, Employee will record these excess hours on his or her timesheet.  Employee agrees not to perform Duties under this Agreement for more than eight (8) hours on any day or thirty-five (35) hours during any workweek without prior authorization from Employer.

Employee shall use the timesheet form provided by Employer to record all hours worked on a daily basis.  Employee agrees to submit the completed form to Employer on a weekly basis at the time and in the manner directed by Employer.  Employee acknowledges that failure to comply with this requirement may result in disciplinary action by Employer, up to and including termination, and termination of this Agreement.

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent.
• customer service experience and experience in campground hosting and public outdoor recreational settings preferred.

LICENSES AND LICENSE REQUIREMENTS:

• Must by 18 years or older; must possess a valid Colorado State Driver’s License, with a good driving history.

Tagged as: Pay/Wages, SUMMER '25