Retail
Volunteer
Job Description
ADDRESS: New River Gorge National River; 104 Main Street; Glen Jean, West Virginia 25846
DEPT: National Park Service
DATES: 1/1/2021 – 1/1/2022
DESCRIPTION:
Assist in staffing and roving the Grandview Contact Station and Day Use Area
Assist in staffing and roving the Grandview Contact Station and Day Use Area including: professionally representing the National Park Service by providing very high quality customer service; opening and closing the facility; providing orientation, information, and interpretation to visitors; telling visitors about park activities; informing visitors of potential safety hazards; distributing maps and brochures as requested; operating a cash register and selling bookstore merchandise; accurately collecting and accounting for monies; and operating basic audio-visual equipment.
Rove trails and grounds within park day use areas to assist park users with orientation, information, and interpretation of the park; inform visitors of potential safety hazards; distribute maps and brochures as needed and pick up trash and litter left along trails.
Ability to provide quality customer service; to communicate and interact effectively and respectfully with a great diversity of people; to disseminate general orientation and information; to learn about the cultural and natural history of the park; to read maps and provide directions; to collect and account for monies and operate a cash register; to deal effectively with high volume/high stress situations
- Drivers License
- First Aid Certificate
- General Assistance
- Public Speaking
- Visitor Information
Volunteer will have daily contact with park visitors and staff, and will have occasional contact with park land owners and park neighbors. Standing for long periods of time, walking, bending, lifting, and sedentary work is required. Work is performed indoors and out-of-doors with roving, point-duty, and maintenance duties resulting in the exposure to temperature extremes, rain, wind, and direct sunlight. The terrain for outside duties may be uneven.