Job Description
At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, and competent people who share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park. You will play an essential role in providing warm and friendly hospitality to all our guests.
About Glacier National Park:
Glacier National Park encompasses more than 16,000 square miles of largely wilderness area and is known for its seemingly endless acres of rugged and breathtaking landscapes. Glacier National Park was established in 1910 and stands today as a monument to wild natural places.
As part of the Crown of the Continent ecosystem, the park includes 175 named mountains, 762 lakes (130 named lakes), 200+ named waterfalls and 25 named glaciers, as well as 1,000 plant species, and hundreds of animal species.
Just as the landscape and wildlife are part of the heritage of Glacier National Park, so are the historic lodges and classic Red Buses and their drivers known as “Jammers.”
The Xanterra Travel Collection is the authorized Concessioner, so you are not only joining the Glacier National Park team – you are also joining the larger Xanterra Travel Collection family that prides itself on offering a world of unforgettable experiences, to our employees and our guests. We encourage our seasonal employees to transfer between properties and reap all of the benefits & perks that we have to offer. To learn more, please visit www.xanterrra.com/careers.
What You Are Looking For:
Are you interested in working and living in Glacier National Park?
Are you looking to make life-long friends with people from all over the world?
Do you have a positive attitude and solid work ethic?
Do you thrive in a fast-paced, exciting work environment?
Are you seeking upward mobility and growth opportunities?
Are you looking to gain experience in tourism & hospitality operations?
If you answered, “Yes” to these questions, a job in Glacier is ideal for you!
The Details:
Position starts mid-May and extends through early September.
Start Date: May – September, 2021
Employment Type: Full Time, Seasonal (ideally full season or early/late season)
Schedule: Varies – 40+ hours per week.
Perks include:
Free meals (cafeteria style) and lodging (dormitory-style or RV site)
Wi-Fi (limited bandwidth) and laundry facilities provided
Free Red Bus Tours (as available)
Exclusive Retail and Dining discounts in Glacier
The adventure of a lifetime!!
Responsibilities
A day in the life of the Heidi’s Manager
Oversee retail outlet with staffing, customer satisfaction, daily procedures and operations.
Follow all budgetary guidelines for labor and sales goals.
Coach and ensure your associates are performing their job duties and providing customer service.
Actively complete reports and evaluations to Director of Retail and Operations Manager.
Responsible for merchandising and displays.
Follow Company and departmental environmental practices, safety practices, and policies and procedures.
Other duties as assigned.
Qualifications
Essential Skills and Knowledge:
Our Heidi’ Manager will be enthusiastic, friendly and energetic with a genuine desire to provide outstanding service and detail oriented. The ideal candidate will have expereince in barista environment. We are seeking a candidate that has management experience in retail or restaurant environment. The Manager position must have skills in effective oral communication, computer, and math in addition to strong problem-solving and resolution. Heidi’s Manager will feel comfortable working in a high volume environment with guest oriented atmosphere.