Campground Host

As a campground host, you get to be a part Riverbend/N.S.C.I. team and work alongside management to provide services to the campers. Your main responsibility of a campground host is to act as the face of the campground and ensure a positive experience for the campers. This usually means greeting guests, answering their questions.

If you love meeting new people, the social aspect of the job will be a huge benefit. You will meet people from all over the world and get to help them which can be a very satisfying experience.

Spending time together while camping usually means making a lot of new friends and there can also be locals or regular campers that get to know you throughout the season.

You will be living in a very beautiful place and have incredible views of nature.

You may get to see wildlife up close and, on your days off, you can enjoy your surroundings by going hiking or participating in other outdoor recreational activities.

Anyone interested in a campground hosting job should be able to perform manual labor.

Campground Host Duties will include but are not limited to the following:

• Serve as liaison between park users and park staff.
• Greet and assist visitors, remind campers to register at the office, answer questions, and explain regulations which apply to them. Distribute maps, copies of park rules and regulations. May assist campers in locating a campsite, be familiar with local points of interest and the location of services that might be requested by campers such as towing, groceries, churches, tourist attractions and local events.
• Provide information to park staff on potential problems and disseminate information to campers.
• May assist in campground public relations, educational activities, and special

events/activities.

• Clean campsites by performing minor maintenance tasks such as raking the campsite pad, washing tables, cleaning out fire rings, picking up litter. Each site must be cleaned after every camper checks out and before another checks in. Remove expired camper receipts from site marker posts. Reporting any damage to your supervisor.
• Sweeping and stocking of restrooms, cleaning the bathrooms. Sweep cobwebs from buildings. Trimming or weeding.
• Host shall not attempt to discipline or apprehend any park violators. Host will

report all disturbances to management. LAW ENFORCEMENT WILL BE DONE BY THE SHERIFF’S DEPARTMENT or NIAQUALLY POLICE ONLY. You are to inform campers of rules and regulations but are not to participate in any high-risk activity.

• Host must set an example by being a model camper always practicing good

housekeeping in and around their assigned site and by observing all rules and regulations.

• Host is expected to work most weekends and all holidays during their term. Be

observant for activities within the campground requiring immediate attention – ranging from a tree needing to be trimmed to a problem camper. Notify management as these problems arise.

• Keep a written report of complaints and criticism of park facilities, report

situations that could affect the health and safety of visitors and report any maintenance items which need immediate attention. May maintain other written records as requested by management.

• The hosts must be observant and always keep an eye on things. If something needs attention but it is outside their duties, they should report it to whoever is in charge so it can be taken care of promptly.
• Host will be required you to have First Aid or CPR certification. Even as a volunteer, you will have to pass a criminal background check and requirements vary by location. If you will be handling money, you cannot have any previous convictions related to theft.
• The ability to remain calm when in stressful situations and maintain a courteous and professional attitude at all times is also essential to success. You must be comfortable confronting people. You should also be able to speak to people politely, with a smile, yet be firm when enforcing campground restrictions.
• Campground hosts must be flexible because working conditions and weather can change at a moment’s notice. They should adapt to changes easily and have an awareness of the local terrain and environment.

Working Conditions:

Must reside in campground.

Work is mostly outside in hot, cold, wet, humid, or windy conditions.

Walking is required, utilizing utility vehicle will be allowed as part of your job.

Benefits:

The use of a campsite at no charge for the duration of the term of service. Will be issued one or a combination of the following: shirt, jacket, or name tag.

Items Provided by Hosts:

Mobile camping unit. (RV or trailer)

Skills required:

Ability to get along well with people.

Ability to remain calm and friendly when confronted with upset visitors.

Ability to physically get out and make rounds through the camping area.

Ability to adapt to changing work conditions.

A good knowledge of the park and surrounding area.

Time Commitment:

Campground hosts must be available on weekends, holidays, and peak camping seasons to assist campers. You may be on call 24 hours a day and visitors may contact you or ask for help at all hours of the day or night.

Two consecutive days off in the summer, 3 in the winter.

Supervision and Training Provided:

Supervised by management and the board of directors.

Trained in rules and regulations of the campground, as well as processes and procedures that are part of your duties as a campground host.

Job Type: Full-time

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location