Job Description
Welcome to Blue Heron RV Park/Klamathranchresort.com We are a family and kids friendly RV Park. The Klamath River falls through the park and we have wild life visiting our park. If you love nature and serenity you will love our park!
Camp Hosting is one of the most enjoyable ways to enjoy full-time RV living! It’s a win-win opportunity for everyone included and the main focus is making sure campers have an enjoyable experience. While camp hosting you’ll provide a vast array of services:
This includes checking in campers for their reservations, making new reservations, light housekeeping and maintenance as well as enforcing park rules and regulations and making recommendations for place to go and things to see in the surrounding areas!
As a Camp Host delivering excellent customer service is your number one objective! This email will include the basic information you need to know about camp hosting at Blue Heron RV Park:
A Camp Host (or campground host) at Blue Heron RV Park is a RVer who lives on-site and provides services to the campground’s guests to ensure they have an enjoyable stay, and work in exchange for a free RV site and the campsite comes at absolutely no charge (electricity, water and sewer and of course free wifi)
Camp hosting duties could be any combination of tasks ranging from cleaning restrooms to administrative duties.
The idea of being a Campground Host is that you put it a few hours of work a day and in return, you get a free stay at Blue Heron RV Park.
Your work schedule is usually quite flexibly allowing for couples to work either opposite shifts or same shifts and most always have the same days off.
A Campground Host is a campground volunteer who is actually the on-site point of contact for guests. You’re kind of like the liaison between guests and the park staff, and you’ll do a tremendous amount of customer service as the face of the campground!
Camp Hosts can do anything from actually running our small campground to working at the office, helping with site clean-up, spending a few hours doing administrative work, collecting fees, working on special projects, park tours, or even maintenance if you have the experience.
So, what we ask our campground hosts is to take care of the basic needs of the campground at Blue Heron RV Park:
Campground hosts who have special skill sets, certification or extensive experience may be able to take on additional roles such as helping with special projects, providing public tours, and possibly higher-level maintenance jobs.
Camp Host Job Duties:
· Cleaning campsites after guests have checked out.
· Maintaining clean restrooms and shower houses for all guests to use during their stay.
· Checking campers in and out.
· Collecting camping fees for unpaid reservations or walk ups.
· Answering questions and providing information to guests about the campsites, campground, amenities, activities and the surrounding area.
· Helping guests with issues that arise during their stay.
· Patrolling the campground to ensure all guests are complying with the rules and regulations set by the campground.
· Emptying trashcans and picking up trash throughout the campground.
· Fixing and providing small repairs where needed throughout the campground.
· Lawn mowing and weed eating.
· Planting flowers and removing weeds in flower beds and along roadways.
Below are the terms that our hosts, managers and owners follow the guidelines at our Park, that gives us a 5 Star ratings in Northern California:
You will be working a 5 day on 5 day off schedule shared with the other camp hosts. We are asking for at least 3 hours each of work day on your on days. There should be plenty for you to do, we try to keep a master list going. If you work yourself out of tasks please check with the Managers. We always have more projects!! Winter is our slow time of the year, there will be days that we won’t have enough work to fulfill your time. This is acceptable being that once we start getting busy there may be days that will require more of your time. In the end it all balances out. Please note that we do not count checking in guests as part of your work/project hours.
The following is a list of regular weekly tasks.
Clean Restrooms and laundry room daily at 7:00am (should take 1 hour, longer if needed) Sweep around the building and use water hose if there are bird droppings.
Clean up after the wild horses! Horse manure can be disposed of in the compost pile.
Clean up any dog feces you may come across and check both dog stations, replace the disposal bag if needed.
Keep the park free of litter.
Clean all departure sites and arrival sites, this should be done before arrivals. Sweep or use water hose if needed. Breakers should be in the off position. Sites that have the WIFI repeaters need to be left on.
Mowing, weed eating, and edging on specific days.
Watering all of the pots and rock planters. (seasonal)
Blow off the park roads and sites as needed.
Rake leaves and place in compost pile as needed. (seasonal)
Keep the rock planters and rock ends at the sites free of weeds.
Tuesday is trash day, please make sure all trash is collected and put in dumpster in the morning, always check the shop and office for trash.
If you are working in the office, on your last day of your shift you will need to sweep, dust and mop.
We ask you to PLEASE keep a neat and tidy campsite ! No mess outside of your rig please! We want our guests to come into a beautiful and clean park !
SMOKING: While on duty, smoking is not permitted within the RV Park or while driving golf cart throughout the park. You can smoke in designated areas. You are more than welcome to take smoke breaks at the shed or at your own site. We want to portray a professional and respectful look with our guests.
Keep in mind that the sites need to be cleaned daily before arrivals and after departures. Check out is 11:00 and Check in is 12:00. If you run out of things to do, check with the Managers. Let the Managers know if you have any walk ins or no shows. Please see walk in instructions.
If this partnership of Volunteer hosting is agreeable to you for an exchange of free stay, please email Smita Baruah at smita.baruah@klamathranchresort.com with few time slots of your availability and we will set up a zoom meeting so that we get to interact, understand your seasonal Camp Hosting time-frame & need and discuss and meet our team of excellent managers and hosts. And ask right questions, and we are happy to help you make your decisions.
Looking forward in hearing from you.
Thanks!
Blue Heron Park/Klamath Ranch Resort