Other
Volunteer
Job Description
FROM: https://www.volunteer.gov/s/volunteer-opportunity/a093d000000YDHjAAO/visitor-services-volunteer
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ADDRESS: Walnut Canyon National Monument; 3 Walnut Canyon Road; Flagstaff, Arizona 86004
DEPT: National Park Service
DATES : 5/15/2022 – 8/31/2022
DESCRIPTION:
Visitor Services Volunteers serve as front line representatives for the National Park Service welcoming and orienting park visitors, describing trails, discussing safety, roving park trails, and contributing to the preservation of park resources. Applicants should be friendly, welcoming, and able to work cohesively with a diverse group of park rangers, volunteers, partners, and the visiting public.
Do you love your National Parks? Share that enthusiasm for enjoying and preserving your public lands with park visitors at Walnut Canyon National Monument.
Visitor Service Volunteers greet visitors and help foster meaningful connections to Walnut Canyon National Monument. Volunteers provide park orientations, trail information, discuss the park’s cultural and natural history, share safety tips, rove park trails, and answer visitor questions. In addition to these duties, volunteers process sales for the Western National Park’s Association store.
Applicants must enjoy working with the public. Visitor Services Volunteers represent the park service and foster a friendly and welcoming environment for park visitors.
ACCOMIDATIONS
An RV pad with full hookups will be available for the selected volunteer(s). Laundry rooms are available for residential volunteers staying at the park’s RV sites. There is no park housing available for these positions.
COMMITMENT
Applicants must be available for 32 hours a week of volunteering.
· Provide friendly, welcoming and inclusive introductions to Walnut Canyon for park visitors.
· Contribute to a positive, professional, and supportive culture.
· Communicate important park information, safety messages, trail details, information about the park’s natural and cultural history, and messages about resource protection.
· Distribute park brochures, maps, bulletins, and other informational materials to visitors.
· Conduct sales for the Western National Park’s Association (WNPA) park store.
· Professionally represent the National Park Service with high quality visitor services. Volunteers will wear a National Park Service issued volunteer uniform.
· Rove park trails and answer visitors questions/provide informal interpretive opportunities.
· Complete and submit monthly volunteer hours timesheets.
· Volunteer 32 hours per week during the duration of your volunteer commitment.
· Available to volunteer between May 15-August 31, 2022
· Familiarity with and commitment to the philosophy, mission and goals of the National Park Service.
· Skills and desire to work in a diverse team with a diverse customer base.
· Ability to follow written and verbal instructions.
· Ability to communicate and work with a variety of personalities individually or in a group.
· Ability to work well under pressure. Visitor centers can become busy, creating a demanding work environment.
· Previous experience with visitor center operations or customer service is desirable.
· Volunteer must familiarize themselves with and abide by San Bernardino County, Riverside County, California, and park COVID-19 guidelines.
- Conservation Education
- General Assistance
- Public Speaking
- Visitor Information
- Working with People
Work will be conducted inside the visitor center and outside at an information table.
- Slip, trip, and fall hazards