To apply for this job please visit workatkoa.com.
Job Description
EXPECTED RESULTS
All guests are greeted immediately with friendly, helpful and professional guest service delivery. Demonstration of a positive attitude with guests, management, team members, and vendors. Careful and accurate money handling. Promotion of this KOA and entire KOA system. Well-groomed appearance and appropriate, clean KOA uniform and nametag. Attention to detail when taking reservations and/or registering guests.
JOB QUALIFICATIONS
Hear and speak the English language fluently Knowledge of computer and cash register operation Ability to work nights, weekends, and holidays Excellent customer services skills Ability to maintain confidentiality This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Compensation/Benefits
Benefits
$10 – $11.50 per hour Free F/U Site, laundry $5 incentive for KOA Rewards (renewals and new) (paid once a month as a bonus) 4 days on 3 days off 25% off store purchases Propane @ cost
REPORTS TO
Campground Manager
POSITION SUMMARY
Responsible for guest registration, front desk, and store procedures while delivering great guest service.
SPECIFIC DUTIES
Guest services representative (GSR) is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. j The will accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments. The GSR will help maintain a clean, well-stocked and organized store.
To apply for this job please visit workatkoa.com.