Visitor Center Greeter

FROM: https://www.volunteer.gov/s/volunteer-opportunity/a09SJ0000041vOX

ADDRESS:

38782 Hart Mountain Rd

Lakeview, Oregon, 97630

DATES: 4/21/2025 – 9/19/2025

DEPT: Fish & Wildlife Service

JOB DESCRIPTION:

Visitor Contact Station

General Duties

• Independently meet and greet visitors in visitor center as well as during roves.
• Perform cleaning and light maintenance work around the visitor center such as picking up litter, organizing the front desk, and cleaning and stocking restroom facilities
• Provide information and explain rules and regulations to visitors
• Distribute maps and brochures to visitors
• Perform emergency assistance to the best of your ability and keep a first aid kit on hand
• Keep refuge staff informed of any problems
• Perform other duties as appropriate
• Be a contact person in the Visitor Center on weekends
• Use binoculars and spotting scope to help show visitors where wildlife may be.
• With successful USFWS training, drive a government vehicle to rove and talk to campers to help assist campground host.
• Security Background shall be required.

EXPECTATIONS

• Visitor Center Greeter will be scheduled for at least 32 hours of service time per week for a minimum 4 days per week. The schedule will be determined by the Visitor Services Manager working with them. By the nature of the position, Hosts will often find themselves working independently of supervisory personnel. Couples may divide the 32 hours of service time per week between the two people.
• Tact, diplomacy, and courtesy shall be exercised at all times in dealing with other visitors, staff and the public.
• Volunteer will report all disturbances or inappropriate conduct of visitors to refuge staff. Hosts shall not attempt to discipline or apprehend any park violators. Hosts are in the role of being an educator, not an enforcer, of refuge rules.
• All volunteers should conduct themselves in an orderly manner so as not to disrupt other visiting public. No alcoholic beverages shall be consumed while performing Host functions; nor shall the evidence of alcohol previously consumed be evident during the Host’s scheduled service time.
• The Visitor Services Manager should be contacted and given advance notice of absence whenever possible.
• Hosts are to wear the provided shirt and/or hat provided when completing assigned tasks and when acting in a public relations capacity on behalf of the USFWS.
• The Visitor Services Manager should be contacted and given advance notice of absence whenever possible.
• The Refuge will offer a RV hook-up site. No other housing will be available.

Tagged as: SPRING '25, SUMMER '25