Other
Job Description
Location:
Jackson Hole, WY, US
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
Join the Grand Teton Lodge Company for a season, or stay for a career at one/many of our 40+ resorts. From day one, you’ll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, Employee housing, free activities, 40% retail discounts, the chance to grow through Epic Service – our leading training and development program, and wellness benefits to fuel your success.
The Housekeeping Office Assistant is to be knowledgeable of the company’s management systems, policies and initiatives for Hospitality, Environmental, and Health and Safety. You have specific responsibilities within these areas and are expected to understand them as well as help guide others. You will act as communications link on room status between housekeeping and the front desk. Maintains all housekeeping files and records; handles the housekeeping office phone. You will also be the owner of all lost and found at Jackson Lake Lodge, which includes managing Chargerback, the system that safely returns items back to guests. Equally as important, they are here to have some fun too!
Job Specifications:
- Outlet: Grand Teton National Park
- To learn more about our locations – visit Teton Employee – Our Properties
- Wage: $17.50 / hour
- Skill Level: Entry
The Housekeeping Office Assistant responsibilities at Jackson Lake Lodge include, but are not limited to:
- Ensures all guest requests for extra linens, rollaways etc. are completed in a timely manner and proper follow up is conducted
- Receive room status and special requirement information from the Front Desk and advise the housekeeping areas
- Maintain a follow up log of all the calls you took from the front desk, who executed the call from housekeeping, if it was completed, by whom, and then follow up with the guest
- Maintain the housekeeping reports accurately throughout the day
- Assist the Executive housekeeper with administrative responsibilities
- Ensure the organization of the housekeeping office and closets
- Maintain open communication with the front desk and engineering
- Assure that all maintenance requests flow through the office
- Secure, keep and maintain records of all Lost and Found items within Chargerback (online lost and found system)
- May be called upon to inspect guest rooms or perform Housekeeping attendant duties
- Answer phones, receive information and pass it on to the appropriate parties
- Other duties as assigned
The Housekeeping Office Assistant position asks that any candidate be able to demonstrate the following skills or experience:
- Previous experience in a housekeeping department – Preferred
- Previous hotel/hospitality experience – Preferred
- Fluent in speaking, reading and writing English – Required
- Basic Spanish speaking – Required
- Bilingual or Fluent in speaking, reading and writing Spanish – Preferred
- Strong communication skills – Required
- Ability to perform well under pressure – Required
- Valid US Driver’s License – Preferred
- Knowledge of a property management system (Visual One) – Desirable
Before you apply, visit http://www.gtlc.com/employment for detailed information about housing and other information you will find helpful.
What’s In It For You?
- FREE Housing (including linens and all utilities)
- FREE Full Hook-Up RV Sites
- FREE National Park Pass to Grand Teton National Park and Yellowstone National Park
- FREE Participation in guest activities: Horseback rides, kayak and boat rentals, lake cruises & scenic raft tours, 200 miles of hiking trails and THE greatest perk ever – living in one of the most picturesque national parks!
- Complimentary WiFi
- $80/week Meal Plan covers 3 meals/day in the employee cafeteria
- Complimentary use of Recreation halls and Employee Gym (Climbing Wall)
Come capture the “Spirit of the Tetons” in one of the most photographed mountain ranges in North America. Our team returns year after year to ensure that our guests get the most out of our abundant wildlife, breathtaking views, hiking trails, fishing and much more.
We are committed to environmental stewardship and sustainability through zero waste, energy and water conservation, green dining and retail, volunteerism, and education. Grand Teton Lodge Company offers an amazing place to live and work, as well as staff housing. www.vailresortscareers.com