Server

This  is a Seasonal Position. The Polar Season buffet server is responsible for providing expedient, efficient and courteous service to The Fred Harvey Restraunt buffet dining patrons.

This position is Workamper eligible

Responsibilities

• Fully understand and support Xanterra Mission Statement and Core Values.     
• Provide prompt, attentive and courteous service to dining room guests at all times in accordance with unit policies on guest service.
• Accurately take, fill, deliver and charge guest orders for food and beverage using the Aloha POS system.
• Is knowledgeable of all menu items including daily food specials, portions, preparation, ingredients and presentation of menu items.
• Is knowledgeable of wine, beer and liquor.
• Comply with all Grand Canyon Railway. Food & Beverage Standards.
• Comply with all State of Arizona alcohol serving laws & GCR policies.
• Comply with all company policies regarding tip reporting.
• Perform all opening and closing side duties as assigned per shift requirement.
• Responsible for maintaining proper sanitation of the dining room and side station areas while adhering to Serv-Safe food sanitation program.
• Communicate with Service Manager and Kitchen Manager on out of stock items or guest food issues.
• Handle guest complaints politely and in a timely fashion involving the Management Team when necessary.
• Communicate with team members for additional service with any tables in assigned section.
• Attend all required training seminars/classes as assigned by the Management Team.
• Stringently comply with all company appearance and hygiene standards.
• Adhere to all safety, risk management and environmental policies in performing tasks.
• Other duties as assigned.

Xanterra Parks & Resorts® Grand Canyon Railway (GCR) “We are an Equal Opportunity Employer, Female/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity.”

Qualifications

Minimum Qualifications:

• Must be at least 18 years of age or older.

Preferred Qualifications:

• Previous front of the house experience as a Server, Cashier, Host, or Expeditor capacity.
• Knowledge of Serv-Safe food sanitation program.

Basic Competencies:

• Verbal comprehension
• Communication skills
• Reasoning skills
• Basic math skills

Employment Conditions:

• Work safely to prevent on the job accidents and injuries.
• Work in inclement restaurant conditions.
• Work safely to ensure company equipment is secure.
• Wear protective equipment as required by the job duties.
• Complete required alcohol awareness and food safety certifications.
• Work hours may include a nonstandard workweek, overtime, and various shift work as needed.

Physical Requirements:

• While performing the duties of this job, the employee is:
• Constantly standing, walking, twisting, using eye/hand coordination, manual dexterity, handling, wrist motion, bending/ stooping.
• Frequently carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 10lbs.
• Occasionally carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 50lbs.
• Constantly listening, hearing, seeing, and speaking.
• Will be required to stand and walk for long periods of time on cement floors and to occasionally walk on uneven surfaces.

Tagged as: National Park, WINTER