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SUMMER '25

Campground Host

RESPONSIBLITIES: Register guest and collect fees.  Provide interaction with the public to ensure exceptional experiences at all times. Act as support to the Site Manager in areas of public contact and security. Resolution of customer complaints. Perform routine safety inspections and patrols. Assists with weekly inspection and reports any safety hazards to the Site Manager. Perform routine bathroom cleaning daily to FIND standards, identifying hazards, removing graffiti, washing/treating all signage,… Read More »Campground Host

Campground Manager

gofindoutdoors.org/sites/cliffside-lake-van-hook-glade/ About FIND Outdoors: FIND is a 50+-year-old nonprofit headquartered in Pisgah Forest, NC whose mission is to provide all people with education, recreational and interpretive opportunities about natural resources and cultural history. FIND Outdoors serves over 800,000 visitors each year with over 150 educational and recreational programs, special events, and tours, and manages 15 recreations, education, and camping facilities in North Carolina, Kentucky and Georgia. In addition, FIND offers… Read More »Campground Manager

Night Host

Responsibilities The Night Host assists the guest services department, after normal store hours, by registering late arriving customers, selling and delivering ice and firewood, enforcing campground rules, picking up trash and emptying trash receptacles, answering the after-hours phone, responding to messaging services, doing basic housekeeping duties, and performing light maintenance and repairs. They provide accurate and concise information about park rules, recreation activities, and directions to destinations. This guest facing… Read More »Night Host

Front Desk / Guest Services

SPECIFIC DUTIES Greet and welcome all guests approaching the front desk in accordance with KOA standards. Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards. Prepare reports as required, relating to shift check-list, and down-time reports. Answer inquiries from guests regarding campground amenities and local attractions. Fully comprehend and be able to operate all relevant aspects of the campground property management system. Ensure logging and delivery… Read More »Front Desk / Guest Services

Housekeeper

The Housekeeper is responsible for maintaining a clean, sanitary, comfortable, and tidy environment in support of the housekeeping department at an OAK property. They are to clean all private offices and public common areas including the general store, restrooms, and accommodation units while maintaining departmental standards. The Housekeeper consistently offers professional, friendly, and engaging customer service. Proper maintenance of the housekeeping tools and equipment is essential. Housekeepers work as part… Read More »Housekeeper

Maintenance

Responsibilities Perform carpentry, electrical, plumbing, and maintenance/repairs to campground buildings, facilities, equipment, vehicles, and grounds as directed by the engineering supervisor. • Comply with all KOA, federal, state, and local safety programs by adhering to established guidelines in the operation and storage of various equipment, tools and chemicals. • Maintain compliance with preventative maintenance program through regular inspection of facilities, buildings, cabins, vehicles, and equipment. • Inspecting equipment to ensure… Read More »Maintenance

Night Host

Responsibilities Assist guests with registering, guiding them to their sites, and with other customer service needs. Keep a record of all events that occur on shift, in chronological order, for future reference. Sell and deliver ice and firewood. Keep grounds free from trash, litter, and debris, and empty trash receptacles. Ensure the cleanliness of grounds, landscaped areas, parking lots, restrooms, pool, and office areas. Clean campsites by performing minor maintenance… Read More »Night Host

Housekeeper

Responsibilities Clean and style accommodation rooms and public areas efficiently, to brand expectations, with great attention to detail and within time standards. Refresh and replenish guest rooms with amenities, supplies, lines, and applicable collateral to ensure all items are available for guest use. Take a proactive approach to prevent guest challenges by inspecting your work, identifying and communicating maintenance concerns, and replacing items when necessary. Complete maintenance requests in a… Read More »Housekeeper

Guest Guide

Responsibilities Assist guests by guiding them to their sites, and with other customer service needs. Sell and deliver ice and firewood.Keep grounds free from trash, litter, and debris, and empty trash receptacles.Ensure the cleanliness of grounds, landscaped areas, parking lots, restrooms, pool, and office areas. Clean campsites by performing minor maintenance tasks such as raking the campsite pad, washing tables, and cleaning out fire rings.Collaborate with housekeeping staff by assisting… Read More »Guest Guide

Guest Services / Front Desk

Responsibilities Greet and welcome all guests approaching the front desk in accordance with KOA standards. Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards. Prepare reports as required, relating to shift check-list, and down-time reports. Answer inquiries from guests regarding campground amenities and local attractions. Fully comprehend and be able to operate all relevant aspects of the campground property management system. Ensure logging and delivery of… Read More »Guest Services / Front Desk