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Front Desk/ Guest Services

Modern America Campgrounds

Job category:
Office
Season(s):
Spring
Summer
Fall
Start Date: May 15, 2025
Single / Solo considered
Couple / Duo considered
Compensation: RV Site plus wages
Hookups: Full (FHU)
Wi-Fi: Yes
Pets OK?: Yes

To apply for this job email your details to janet@modernamericacampgrounds.com


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

Job Description

Front Desk / Activities Assistant
Modern America Campgrounds

Job Type: Part-Time/Full-Time (Holidays & Weekends Required)
Location: Lake George New York

Job Overview:
Modern America Campgrounds is seeking an energetic and customer-focused Front Desk / Activities Assistant to join our team. This role is ideal for individuals who enjoy interacting with guests, providing excellent customer service, and creating a fun, welcoming environment. The ideal candidate will have strong computer skills, a positive attitude, and a passion for outdoor hospitality.

Key Responsibilities:
Greet and assist guests with check-in, check-out, reservations, and inquiries.
Utilize Campspot software for reservations (experience preferred but not required).
Provide exceptional customer service by addressing guest needs, concerns, and requests professionally.
Assist in planning, organizing, and leading campground activities and events.
Process payments, maintain accurate records, and handle cash/credit transactions.
Maintain a clean and organized front desk and activity areas.
Communicate effectively with management and team members to ensure smooth daily operations.
Uphold campground policies while ensuring a positive guest experience.
Perform other duties as assigned to enhance guest satisfaction and operational efficiency.
Requirements:
Must be available to work weekends and holidays.
Ability to stand and walk for extended periods.
Strong computer skills; experience with reservation systems (Campspot preferred).
Excellent communication and interpersonal skills.
Prior experience in customer service or hospitality is required.
Enthusiastic, team-oriented, and able to thrive in a fun, fast-paced environment.
Why Join Us?
Enjoy a fun and dynamic work environment in the outdoor hospitality industry.
Be part of a guest-focused team that values exceptional service.
Opportunity to gain experience in hospitality, event planning, and campground operations.
If you love working with people, have a positive attitude, and want to be part of an exciting team, apply today!

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To apply for this job email your details to janet@modernamericacampgrounds.com


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

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