- Assist guests with registering, guiding them to their sites, and with other customer service needs.
- Keep a record of all events that occur on shift, in chronological order, for future reference.
- Sell and deliver ice and firewood.
- Keep grounds free from trash, litter, and debris, and empty trash receptacles.
- Ensure the cleanliness of grounds, landscaped areas, parking lots, restrooms, pool, and office areas.
- Clean campsites by performing minor maintenance tasks such as raking the campsite pad, washing tables, and cleaning out fire rings.
- Clean restrooms per housekeeping schedule and collaborate with housekeeping staff and communicate daily housekeeping needs.
- Interact with guests and make recommendations for things to do in local area.
- Follow all safety guidelines for the operation of equipment and use of chemicals.
- Make minor carpentry, plumbing, and electrical repairs.
- Approach all encounters with guests in an attentive, friendly, courteous, and service-oriented manner.
- Report all disturbances to management or in emergencies, to the local authorities without attempting to discipline or apprehend any campground violators.
- Prioritize tasks based upon importance and urgency with conscious planning and thoughtful decision making.
Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.