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VC Interpretation Volunteer

National Park Service

Job category:
Volunteer
Compensation: RV Site Only
Hookups: Unknown - Inquire
Wi-Fi: Unknown
Pets OK?: Unknown

Job Description

FROM: https://www.volunteer.gov/s/volunteer-opportunity/a093d000000aQCUAA2/scottys-castle-and-furnace-creek-vc-interpretation-volunteer-spring-2023

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ADDRESS: Death Valley National Park; Grapevine Ranger Stationn36.996192, -117.365975; Death Valley, California 92328

DEPT: National Park Service

DATES: 1/15/2023 – 4/15/2023

DESCRIPTION:

This position is within the interpretive division reporting to the Scotty’s Castle Supervisor. Guide(s) will primarily conduct interpretive programs in and around the Scotty’s Castle campus to help visitors connect to Death Valley and have an enjoyable experience.. The three paramount objectives of this position are safety, security, and visitor enjoyment.

 

Main Goals for This Position to Accomplish:

  • Serve as a front-line volunteer by leading guided tours and conducting formal interpretive programs to a clientele of national and international visitors
  • Promote visitor safety, resource protection, and visitor understanding
  • Rove Park locations to provide informal interpretation
  • Assist with Scotty’s Castle Programs

Training:

  • Volunteer training is led by park staff. The park library is a recommended resource for independent learning about the park. Free online trainings will also be available from ProValens Learning (www.provalenslearning.com)

Reports:

  • All volunteers will be asked for a self-assessment during an exit interview and a short report highlighting suggestions for the future, key successes, and outstanding problems/limitations. Volunteers will also be expected to track and report all hours worked during their volunteer opportunity.

Tools, Equipment, and Vehicles to be Operated:

  • Volunteers will not operate park computers unless they have completed a Homeland Security Clearance and have been given DOI network rights. VIPs will have access to government vehicles. Interpretive resources, props, radios, and safety equipment will be available for check-out.
  • Volunteers are welcome to bring and use their own equipment, but the park will not be responsible for damaged personal equipment and will not reimburse volunteers for lost or damaged property. When available and appropriate, VIPs are encouraged to use park equipment, such as cameras or vehicles.

Location(s) Where Work Will Be Performed:

  •  Volunteers will report to and work at the Furnace Creek Visitor Center (FCVC). Additional duties may be performed in other front country areas of the park

Benefits to the Volunteer: The volunteer may enjoy the following benefits:

  • Government trailer housing location available. VIPs must have a Trailer or RV for this position
  • Training covering both technical subject matter and communication skills
  • Development of work experience and skills in the field of interpretation
  • Enjoyment of sharing the wonders and resources of Death Valley National Park with visitors
  •  Weekends allow for visits to High Eastern Sierra Mountains, LA, Las Vegas, and other surrounding areas
  • Fall and Winter Seasons offer the best time to explore the 3.4 million acres of Death Valley

Position Supports Which Division(s):

  • Directly supports operations in the park, including interpretation and resource management objectives.

Scope of Contacts:

  • The volunteer aids the park staff with projects and information desk duties. Contacts with park visitors, including school age children, non-English speaking visitors, and senior citizens is to be expected. Volunteers will be expected to support the National Park Service mission and maintain a professional demeanor when interacting with the public. The position is uniformed; parts of the uniform will be provided

Volunteer Rewards:

  • Since this position is unpaid by the National Park Service, it falls under the Volunteers-in-Parks Program (VIP). The mission of the National Park Service is to preserve America’s natural, cultural, and historical legacies. This makes for a unique and respected federal agency. Aside from the reward of a positive affiliation with the agency, the returns from volunteering depend upon the goals of each individual volunteer. In short, the experience is what you make it to be. 250 hours logged will earn a Volunteer Annual Pass.

 

DUTIES

Brief Description of Work to be Performed:

  • Open and close Furnace Creek Visitor Center operations
  • Assist Park visitors with trip planning, and orientation of surrounding areas to ensure enjoyment and safety both in person, at the visitor center front desk, and via phone
  • Answer visitor inquiries via phone, mail, or through park email
  • Research Park resources
  • Work alongside NPS staff
  • Use the park phone and radios for communication and to report emergencies
  • Pass out Junior Ranger booklets, evaluate completed booklets, and swear in Death Valley Junior Rangers
  • Assist with stocking and restocking park maps, handouts, and visitor guides at the visitor center and other park kiosks
  • Check whether visitors have paid their fee or hold an annual pass
  • Rove Park overlooks and trails to provide informal interpretation that connects visitors to park resources
  • Drive government vehicles safely
  • Use Park computers
  • Give out the morning report via radio
  • Collect and record stats of phone calls, mail requests, and visitor contacts
  • Assist with other park team projects
  • Asist with ranger led programs such as hikes, talks, and night sky programs

Scotty’ Castle Guide Work to be Performed:

  • Assist with weekend Scotty’s Castle tours
  • Open and securely close Scotty’s Castle, property gates and road gates
  • Drive government vehicle to and from Scotty’s Castle from the Furnace Creek Headquarters

 

QUALIFICATIONS

Knowledge and Skills Required to Successfully Fill the Position:

  • Ability to communicate accurate information to visitors with varied knowledge levels and communicate park mission and objectives, all while respecting the personal beliefs of the visitor
  • Skills associated with working with children of all ages, including the ability to maintain discipline, instruct, and ensure safety
  • Skills in and related to dealing with an extremely varied visitor audience in a high stress, fast-paced work settings

 

COVID-19 Safety:

  • Ability to adhere to guidance and policies associated with the mitigations of the COVID-19 virus as outlined in the Employee COVID-19 Handbook

 

Length of Commitment:

  • at least 6 weeks (unless otherwise specified), which includes at least 2 days of training. Volunteers must be prepared to commit to a full-time work schedule. “Full time” is defined as a 32–40-hour work week on a regular schedule with two to three days off per week. Volunteers may be required to work weekends.

 

SKILLS
  • Clerical/Office Machines
  • Drivers License
  • General Assistance
  • Map Reading
  • Public Speaking
  • Visitor Information
  • Working with People
  • Writing/Editing

 

WORK ENVIRONMENT

Physical Requirements of Work:

  • Death Valley summers are some of the hottest on the planet. Some work will be performed according to the park’s Heat Policy to protect staff — i.e. you will not be allowed to work more than X minutes depending on the current weather conditions and extreme heat. Late fall, winter, and early spring conditions are very comfortable.
  • Requires being able to hike at higher elevations when necessary.
  • Requires standing for up to five hours per day and lifting up to 50 pounds.
  • Tasks may require hiking and/ or driving over various landscapes with uneven and rocky terrain for long periods of time.
  • Tasks may require working in some inclement weather such as rain or wind

 

JOB HAZARDS
  • General housekeeping
  • Slip, trip, and fall hazards
  • Work practices
  • Ergonomic problems

 

BACKGROUND/REFERENCE CHECK REQUIRED
  • Yes

 

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