Other
Volunteer
Job Description
FROM: https://www.volunteer.gov/s/volunteer-opportunity/a093d000000lri9AAA/saylorville-lake-reserve-campground-attendantweekend-visitor-center-volunteer
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ADDRESS: Saylorville Lake; 5600 NW 78th Ave; Johnston, Iowa 50131
DEPT: U.S. Army Corps of Engineers
DATES: 4/1/2023 – 10/15/2023
DESCRIPTION:
Seeking to fill 2 Reserve Campground Booth Attendant / Weekend Visitor Center Volunteer position from April 1 – October 15, 2023
Reserve Campground Booth Attendant
The primary duty of the Reserve Campground Booth Attendant Volunteer is to staff the campground entrance station when full time attendants cannot. As much as possible these fill ins will be planned out. 16 hours every two weeks will be served in the visitor center. Staff the campground entrance station from 9am – 10am and 3pm – 7pm during position description assigned days and other days as agreed to or scheduled with the Volunteer Coordinator. Campground Booth Attendant Volunteers shall operate a computer, monitor, printer, mouse, keyboard, and Recreation One Stop website to perform campground booth volunteer duties efficiently and effectively. Utilize Recreation One Stop website to check daily reservations, process check- ins and check-outs and manage reservations within volunteer authorities as needed and approved by campground Park. Perform “rounds” during each shift to observe campsite occupancy status. Assist visitors with information. Assist with other duties as available and scheduled.
Acorn Valley and Bob Shelter: Staff the campground entrance when needed from 9am-10am and 3pm-7pm. Can accommodate for evenings for applicates with full time day jobs.
Weekend Visitor Center Volunteer
Duties:
Answer questions and assist customers both in person, at the Visitor Center information desk, and by phone regarding directions, recreation opportunities, area amenities, and other resources. Open and close the Visitor Center (instructions provided). Sell merchandise in the gift shop for Saylorville Lake’s cooperating association, the Iowa Academy of Science. Use of I-pad with cash register and card reader is required. Volunteers will be required to balance funds and receipts following each shift. Sell USACE and America the Beautiful Interagency passes utilizing the VenMOBILE tablet unit per guidelines provided by the pass Park Ranger. Volunteers may also assist with other duties as available and scheduled.
Visitor Center Work Schedule: Every other weekend from April 1st to October 15th.
1. Staff the campground entrance station from 9am – 10am and 3pm – 7pm during position description assigned days and other days as agreed to or scheduled with the Volunteer Coordinator.
2. Campground Booth Attendant Volunteers shall operate a computer, monitor, printer, mouse, keyboard, and Recreation One Stop website to perform campground booth volunteer duties efficiently and effectively.
3. Utilize Recreation One Stop website to check daily reservations, process check- ins and check-outs and manage reservations within volunteer authorities as needed and approved by campground Park
4. Perform “rounds” during each shift to observe campsite occupancy status.
5. Inform visitors of campground policies and procedures, rules, and regulations (Title 36 Brochure). Volunteers will NOT do any enforcement.
6. Campground Booth Attendant Volunteers will not perform any transactions for passes or reservations. Volunteers are not authorized to collect money, funds, or payment information of any kind.
7. Answer questions and assist customers both in person, at the Visitor Center information desk, and by phone regarding directions, recreation opportunities, area amenities, and other resources.
8. Open and close the Visitor Center (instructions provided).
9. Sell merchandise in the gift shop for Saylorville Lake’s cooperating association, the Iowa Academy of Science. Use of I-pad with cash register and card reader is required. Volunteers will be required to balance funds and receipts following each shift.
10. Sell USACE and America the Beautiful Interagency passes utilizing the VenMOBILE tablet unit per guidelines provided by the pass Park Ranger. Card & receipt voucher transactions only – NO cash or check accepted.
11. Maintain brochure racks, stock/inventory sales items, and complete brochure order when supplies are low.
12. Help update interpretive displays as needed.
13. General housekeeping duties: Maintain cleanliness of floors (sweeping, mopping, and vacuuming), clean restrooms, clean windows, restock toilet paper and empty trash receptacles as needed.
14. Pick up litter and debris around the visitor center grounds daily.
15. Assist park rangers with special events and educational programs.
16. Volunteers may also assist with other duties as available and scheduled.
Must complete 21 hours of work per week to qualify for free campsite.