Guest Service Agent
The Guest Service Representative is responsible for welcoming guests, receiving, fulfilling and reporting guests’ requests, creating reservations, providing concierge services and recommendations, and checking guests out of the hotel with a level of service that meets or exceeds guest expectations. The GSR is also responsible for keeping the lobby area clean and welcoming. Job Description: Provides a warm and welcoming, yet timely, registration process for the guest Assigns the correct… Read More »Guest Service Agent