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Visitor Center Host & Guide

U.S. Army Corps of Engineers

Job category:
Other
Volunteer
Season(s):
Spring
Summer
Single / Solo considered
Couple / Duo considered
Compensation: RV Site Only
Hookups: Full (FHU)
Wi-Fi: Unknown
Pets OK?: Unknown

To apply for this job please visit www.volunteer.gov.

Job Description

FROM: https://www.volunteer.gov/s/volunteer-opportunity/a09SJ000003pOOL

 

ADDRESS:

499 Reservoir Road

Wilkesboro, North Carolina, 28697-7462

 

DATES: 4/1/2025 – 10/31/2025

 

DEPT: U.S. Army Corps of Engineers

JOB DESCRIPTION:

 

W. Kerr Scott Dam and Reservoir is seeking up to 4 volunteers (2 individuals and/or 2 couples (preferred) ) to fill Visitor Center Host and Guide positions at the Visitor Assistance Center (VAC) / Environmental Education Center (EEC) for the 2025 recreation season from April 1 to October 31. The VAC and EEC are co-located in same building with the EEC located downstairs and accessible by inside stairways or an outside entrance. Hosts will work up to 4 consecutive days followed by 3-4 consecutive days off. Hosts will work 25-30 hours per week (25 hours for an individual, 30 shared hours for couples). Couples do not have to work together but may share hours (i.e., one individual works the first 4 hours then the other individual works the second 4 hours). When scheduled or on duty, hosts will wear issued volunteer clothing; open and close the VAC/EEC; answer visitor questions regarding recreation opportunities; conduct tours of the VAC/EEC; answer telephones; conduct checks of the facilities for cleanliness and perform light general maintenance as needed; sell passes and bookstore items; stock brochures and bookstore items; assist with interpretive programs; inform visitors of park rules, regulations, and policies; collect comment cards and surveys; relay complaints, compliance issues, overcrowding, and maintenance actions to Park Ranger staff; and report administratively to the Volunteer Coordinator and functionally to the Interpretive Ranger. The Volunteer Coordinator and Interpretive Program Ranger will identify the clock hours necessary to provide optimum coverage and services to visitors. The VAC will be open on weekdays while the EEC will be open on the weekends and holidays. NOTE: In addition to VAC/EEC duties, the host residing at Berry Mountain will open the park’s gate at 8am and close it at 8pm on their scheduled days of work. Berry Mountain is located at 4732 W. NC Hwy 268 in Wilkesboro, NC 28697. 

 

Hosts and Guides will work both independently and with USACE staff, volunteers, and contractors. Work will be mostly indoors. Work will involve frequent interaction with adults and children. Climbing stairs/steps are required as the VAC and EEC are co-located in same building with the EEC located downstairs and accessible by inside stairways or an outside entrance. The lake is located within a 15–20-minute drive of restaurants, grocery stores, retail stores, auto and RV repair shops, entertainment venues, and medical facilities. Average high temperatures range from low 70’s to high 80’s with average low temperatures ranging from low 50’s to high 60’s during May to September. On average, Wilkesboro has 213 sunny days and gets 50 inches of rain per year.

 

Lodging Availability for Opportunity:

 

An individual volunteer must complete 25 hours of work per week to qualify for a free full hook-up campsite. A couple who volunteers together must complete 30 hours of work per week to qualify for a free full hook-up campsite, however those hours are shared. Volunteers must provide their own RV/Travel Trailer and reside on a designated campsite inside Berry Mountain Park during the duration of the season. Berry Mountain Park is an approximate 5-minute drive from the Visitor Assistance Center.

 

Description of Lodging Availability:

 

An RV campsite with water, electric, and sewer will be provided at Berry Mountain Park in exchange for volunteer service. A shower house is available inside the park. Additionally, dump stations and shower houses are in the campgrounds to which the volunteer will have access. Internet access is available at the gatehouse and the Visitor Assistance Center. 

 

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To apply for this job please visit www.volunteer.gov.

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